The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
The Good Feet Store (goodfeet.com) has 1,959 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
goodfeet.com
Website
goodfeet.com
Category
Physical Aids
Location
Carlsbad, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Hello Paula, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Cody reflect exactly the type of care we strive to provide.
JA
Jaydie
He was very helpful and seems to care…
He was very helpful and seems to care about helping us. Very personal person. Like his job.
Response from The Good Feet StoreAug 19, 2026
Jaydie, thank you for such an awesome and caring review! Our team in New Hartford truly appreciates you stopping in and taking the time to share your experience with us. We’re so happy to hear you felt cared for during your visit, and we hope to see you again soon!
CL
Cliff
Relief from chronic sciatic pain
I wrote a detailed review on Google in Mid-July after I had my first fitting and bought the arch supports. I then updated it twice afterwards as I went through my The Good Feet journey and experience. Basically, after trying everything, including acupuncture, PT, etc., I went to the Good Feet store to address a terrible sciatica issue that I have, pain that runs down both legs and I have some weakness in my right calf. Luis is a gem. He was very helpful and informative with me, and assured me that The Good Feet system has helped a lot of people with sciatica; he gave me a lot of hope that it will help me as well. After about 3 or 4 weeks, I tried to reach Luis a few times to get a follow up consultation since, now after 5 weeks, I haven't had any relief from the pain. Not having received any response from Luis, I finally called the store, spoke with someone else and made the appointment to meet up with Luis which I had this morning. After spending some time with me, Luis suggested that, rather than refitting my arch supports (originally, Luis mistakenly marked my shoe size as 9 1/2, rather than my correct shoe size as 8 1/2 to 9, so I thought this could be a problem), I reduce my use of the strengtheners and increase the time spent with my relaxers and maintainers. He said to call him after a week to see if I have any improvement in the sciatica pain. I agreed to follow the new plan and re-assess in a week. I am so hopeful that this does the trick, as the pain is sometimes unbearable. Luis assured me that this system will address the my issue. I have my fingers crossed!!
Response from The Good Feet StoreAug 19, 2026
Hello Cliff, thank you for taking the time to recognize Luis. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Luis sees this.
AA
Arlene A.
Richard Castille
I truly loved my experience with
Richard Castille. He was most importantly knowledgeable and helpful, patient, friendly and a true professional. I highly recommend him.
Response from The Good Feet StoreAug 19, 2026
Hello Arlene, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Richard reflect exactly the type of care we strive to provide.
MZ
Mike Z.
A Most Helpful and Competent Employee
I was greeted immediately when I entered the store and an employee, Melissa, helped me as soon as she finished with another customer. She tested my foot arches then proceeded to get shoes and arch supports to correct my feet, all the while explaining details of what I would experience. Melissa is highly knowlegeable, professional and friendly helping me understand how to use arch supports. I returned to the store on 8/18/2026 because the shoes were tight and I had difficulty walking longer distances and times. The shoes were exchanged for a larger size, which fit better and are much more comfortable, without question. Melissa took time to set up 2 pairs of shoes and explain details and answer all my questions. I had 2 extremely positive experiences with Good Feet Store policies all because Melissa was very professional, friendly, and helpful.
Response from The Good Feet StoreAug 19, 2026
Hello Mike, thank you for taking the time to recognize Melissa. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Melissa sees this.
BE
Beau
Super helpful and personable
Super helpful and personable, if you have feet pain I would recommend!
Response from The Good Feet StoreAug 19, 2026
Hi Beau, really glad you came in. Hope you’re already feeling the difference. See you next time.
AH
Ari H.
Unexpected Treat
Shawn and Twine were very thorough with their fitting and made me feel very welcomed and cared about even though I wasn't initially there for me.
Response from The Good Feet StoreAug 19, 2026
Hello Ari, thank you for taking the time to recognize Shawn and Twine. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure our team sees this!
JD
Joshua D.
Mary was super helpful and helped me…
Mary was super helpful and helped me get the right shoes for me
Response from The Good Feet StoreAug 19, 2026
Woohoo, shoutout to Mary. Joshua we are so happy you found what you're looking for. Thank you for the awesome review!