Good DogReviews of gooddog.com

Response from Good DogSep 30, 2025

Hi Ben, Thank you for sharing your feedback with us. We understand you have concerns about how our standards align with AKC requirements, and we'd like to share more information our approach. Every breeder on Good Dog must go through our comprehensive screening process before joining, which includes meeting breed-specific health testing requirements and agreeing to our community standards and Code of Ethics. Our standards are designed to meet or exceed established breed health testing guidelines, and we also actively review breeders’ programs on an ongoing basis to ensure our standards are being met. We appreciate you raising these concerns. If you have specific feedback about a breeder's program, we encourage you to reach out to our team directly. You can also learn more about our standards and screening process here: https://www.gooddog.com/standards-and-screening Warmly, The Good Dog Team

Response from Good DogSep 29, 2025

Hi Laurie, Thank you for reaching out. We're glad our team was able to connect with you about this situation and share more information about your non-refundable deposit. We understand that plans can quickly change on your puppy journey. On August 7th, you shared with the breeder that it wasn't a good time to bring home a new pup. As the breeder explained, your deposit was non-refundable, though we're happy to see she offered to apply it to a future litter whenever the time is right for you. Every Good Dog breeder sets their own payment policies, including whether deposits are refundable or non-refundable. A deposit is clearly indicated as non-refundable during the payment process on Good Dog. We encourage buyers to choose breeders whose policies align with what they're comfortable with, as we honor the agreements between breeders and buyers. Our team carefully reviewed this situation and determined that the breeder is in compliance with our Community Standards and abiding by the agreed-upon terms. Our Care team is here to support you if you have any additional questions or concerns, but we recommend continuing to work directly with the breeder about applying this deposit to a future litter. Warmly, The Good Dog Team