Good DogReviews of gooddog.com

I would give zero stars if that were an option...buyer and breeder beware. There are MANY negative reviews for a reason. When GoodDog initially set out, I was one of the early breeders. Not only did I actively support this company, but I also personally referred MANY breeders and steered many homes to this site. In other words, I helped build this company up. Gooddog claims “Buyer protection”. GoodDog does not actually “protect” the buyers. They collect a fee to “protect you” when in fact what they do is “ask” the breeder if they are willing to do anything about a dispute. If the breeder says no, GoodDog tells you the breeders’ policies are enforced, you are out of luck. GoodDog demands that all payments are processed through their website. They make it hard to find the ACH payment option, which has no fee. Instead, they make the default payment include the “buyer protection” and charge you for this “service”. GoodDog does not stand behind the good breeders. They allow anyone with a grudge to make a complaint. They immediately shut down the breeder’s profile while they “investigate”. Even if you prove the complaints are not valid, you operated within your agreement or that GoodDog did not show a policy violation or other made-up complaint, they don’t stand behind the breeders. Despite that I complied with EVERY policy and procedure, as well as their directions (or lack of), I was removed from the platform for no apparent reason, not due to a policy violation. There is no appeal option. They refuse to SPECIFICALLY state why there is a removal…there is just a generic “we went over our policies” (which I am sure will be their response to this review) blah blah blah blah. In my case, they were supplied with every single piece of information they asked for and then some. I voluntarily submitted additional information, witness statements, photos etc. In the end, despite the transparency, they refused to reinstate the account even though there was not one policy I did not comply with, and I was able to demonstrate they were not being honest (they claimed they were not given information they were supplied with immediately after they requested it) in their claim they were not supplied requested information. I have been told by MANY high-quality breeders that they have had similar interactions. GoodDog is all about increasing their numbers to give the “illusion” they are a legitimate, quality site to shop from when in reality there are many mills on their site that are allowed to continue while legitimate high-quality breeders are not supported. It is truly despicable that people are allowed to lie about each other and GoodDog refuses to do the right thing. UPDATE: As expected, generic response from GoodDog laced with their ongoing lie about not being given requested information. I submitted screenshots to them TWICE that proved I most certainly did submit everything they requested. Not to mention NO directions on re-application, blocked my phone from calling for directions, refused to answer email about re-application and blocked the original email so a re-application couldn't be completed under that account. Bottom line, they made up an excuse for removal. Breeders beware. GoodDog only has one person's back...theirs.

From initial contact to receiving my bundle of joy the whole process was easy and comfortable. Fannie Troyer from T Sanctum was a blessing for me and Every question I asked was answered quickly and with expertise. Every moment I felt involved and like I was a special client. I would highly recommend this breeder! Thanks again for making my experience so wonderful.

Alexis from Willow & Co. was excellent to work with...she made getting my puppy our business not just mine. She was super flexible and I could not be happier with my new little one. I would recommend her to anyone looking for a new pup!

Jenny went above and beyond to make this happen for my mom right before Christmas! She was willing to meet us half way, so we didn't have to drive the entire 3 1/2 hours right before Christmas. She was amazing and I would highly recommend her! Rachel who is now Piper is such a sweet puppy but can also be sassy..lol Piper is super healthy with a great personality! Jenny takes good care of her puppies and has amazing customer service!

We haven't had a dog in over 40 years but now that we are retired and not traveling as much, we decided it was time. We found Good Dog and found a breeder within our range. We contacted Tara Nieto, breeder of Blue Shih Tzu in Ocoee, FL. We made the 3+ hour drive to the breeders home and paid cash. We were leary of any non-refundable deposit because we had been scammed recently. From the beginning, Tara has not been upfront with us. Any paperwork requested has been difficult to get from her. She wouldn't reply to emails through Good Dog nor texts we sent. She wouldn't answer her phone. We had to ask for a receipt but finally she sent a hand written receipt with a one year health warranty. Her site stated the puppies would go home with AKC papers. We did not receive those papers and when questioned, she backtracked saying the papers were available and we had to get the forms and apply ourselves. She was in the process of getting the information on the parents. So at this point, we have an adorable puppy named Hank. A good dog, learning more everyday, sleeps well in his crate, working on getting him housebroke. The neighbors as well as friends love him. He is so friendly and smart. He was starting to fetch! This is a 12 week old puppy that we have had for a month. Then on 12/30/2023 we noticed his right eye was matted. We believe that is typical for this breed of dog. He acted normal, playing and eating. By evening, that right eye was getting cloudy. The next morning, that eye was matted shut. We took Hank to an Emergency Vet Clinic in the next town. Keep in mind this is a Sunday and a holiday week end. Diagnosis...melting corneal ulcer in the right eye, and indications that it is beginning in the left eye. $400 worth of drops and medications and strict instructions on how these were to be administered. Every 2 hours, round the clock. We took him to our vet first thing Tuesday morning when it opened. We were told to continue with what the clinic advised and take him to a eye specialist. In talking to several people who have dealt with these issues in older Shih Tzus, we knew we were looking at thousands of dollars. No guarantees that anyone could save his sight or his eye(s). Meanwhile, we are trying to get in touch with the breeder. She finally called when I sent her the clinics report and a picture of Hanks eye. We discussed our options. We could return Hank and she would refund our money, minus the deposit (which we never made a deposit) or we could have pick of the next litter. Then she ghosted us again. We are still trying to save Hanks eye by giving him all of the drops and medications. We advised her by tests and voice mails several times that we were bringing him back. Then she back tracked on her promise of a partial refund. She told my husband that she would do everything she could to save Hanks eye. She gave us a handwritten paper stating that we would get pick of the litter of the next litter, possibly in 6 months. This was yesterday, 1/3/2023. Last night I got a text from her saying that she was putting Hank down today and putting the blame on us for bringing him back. Now she states she will no longer breed. She seriously has some issues and you need to vet your breeders better. She has lied to us continually from the beginning. We are out the $1200 plus over $400 in medications and vet bills. We felt returning him was his best chance. We didn't feel we could take care of a blind dog properly. I know you will not back us. I just want others to be aware. Our hearts are broken even though we only had Hank a month. We trusted you and trusted the breeder because of your recommendation. It has been over 2 weeks and there is no response whatsoever regarding our review and issues with Good Dog. The more I think about this situation, the more I am concerned about the rest of the litter. If Hank truly had a systemic disease, I am afraid the litter mates might have had some issues also. Do you not care about your puppies, clients, and breeders? Very sad that this has happened and you allowed it.

Tami Koester at Krazy K Aussies provided a terrific experience for our new Aussie pup purchase! Her fastidious skill as a breeder is only outshined by her caring dedication to placing her dogs in the right homes. Tami has made us confident new owners. We probably got $50 worth of feed, toys and high quality treats with our pup; couldn’t be more thrilled!

Tosha & Kasey are some of the most honest, hardworking individuals that I know, before we got this precious girl she had been cared for like she was their own! The whole process was smooth, understanding and all of our paperwork was ready to go! We also got a super cute goodie bag with some cute little necessities that made transitioning from their house to my grandmas so much easier, they absolutely SPOILED Maggie with a blanket, a couple toys, a collar, travel water bowl, water for the ride home, puppy pads, a bag of the food she’s been eating, her treats, and a special pup cookie!!! If you’re looking to add a perfect little pup to your family they have the cutest pups! I HIGHLY recommend KT Canines LLC for all your little dog needs!!!!!!

Kristina at Blue Hydro Bullies is absolutely amazing! Every question I had she promptly and respectfully responded to in kind. She is very passionate about her dogs/puppies and ensuring they go to the right home. I bought one of her dogs not too long ago and he (my dog) is a blessing (money well spent). He is a very happy dog that loves people and other dogs too! He is amazing with my kids (6 and 12 years old). I have never seen him be aggressive towards any person or animal which is testament to Kristina’s knowledge of the American Bully breed and meticulous choosing of the right dogs (parents) to breed. Her price range is fair and to be honest you are going to get your money’s worth with her puppies (I have never had a dog so loyal, energetic and loving as the one I got through Kristina and Blue Hydro Bullies)! As far as delivery goes she was very kind and willing to work with me as I ended up meeting her in Missouri (driving from Nebraska to Oklahoma) about half way for me (worked out well which was awesome as I don’t care much for long distance driving). She had multiple options for delivery but I ended up settling for driving as was the most economical for me. Lastly, Kristina is very consistent in following up with her clients as she will reach out to you multiple times a year (even after the first year she still stays in contact) to see how everything is going for both the dog and you. I highly recommend Kristina and Blue Hydro Bullies if you are looking for the perfect American Bully to add to your family. I will only buy dogs from her as my experience has been nothing short of incredible!