Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!
Good Dog (gooddog.com) has 3,375 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
gooddog.com
Website
gooddog.com
Category
Pet Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Florida Schnauzers Melo made the dog adoption process very easy the breeders are both trustworthy and reliable. Florida Schnauzer Melo responded quickly and allowed us to arrange a FaceTime video call to see the puppy before making a deposit. The easy communication with Florida Schnauzers Melo allowed us to get our puppy as soon as possible. Our puppy came with vet records and a small bag of food. We cannot thank Florida Schnauzers Melo enough for helping us complete our family.
TW
Troy W.
Tiff's Dalmatian Plantation is the best!
We finally brought our puppy Goose home! He is a beautiful, happy & healthy puppy! Tiffany was very responsive and extremely helpful whenever I had any questions or concerns. She even provided us with the most thoughtful gift bag to take home which contained all the essentials and more! Its clear that Tiffany, her family, and anyone else involved with Tiff's Dalmatian Plantation genuinely love and care for all the pups until they are ready to go to their new homes! We are forever grateful!
MJ
Megan & J.
We received our new pup on 12/23/23 and…
We received our new pup on 12/23/23 and we are so blessed. He is perfect. Came with a take home care bag and he smelled so good. Sellers were amazing. Meet us for pickup and saved us 3+ hour drive just by meeting us. Contacts were available when need be. I highly recommend getting your new bundle of joy. Our family is complete. 🐶💙
KC
Kim C.
Barbara at Johnson K9s was excellent!
Barbara at Johnson K9s was excellent!! She was responsive, extremely knowledgeable, posted lots of updated pictures and raised healthy well bred pups. I could not have been be happier with the experience of using Good Dog and the new addition to our family. If you're interested in getting a German Shepherd puppy I would highly recommend Johnson k9s in Linwood, NC.
CU
Customer
chapel heights german pinschers breeder…
chapel heights german pinschers breeder JH
Purchased a puppy & 3 months later work schedule drastically changed, spoke with breeder hoping to get advice, instead she ordered for my puppy to be returned. Promised to keep her. Instead, took her back, re-sold her and refusing any refund! Unethical business practice with no regard to customers!
Responde from Good Gog below unacceptable!
Partial refund was NOT issued by breeder!
No contract was signed where it stipulates refund issues.
Breeder violated her verbal agreement and re-sold the dog! Sustain no expense but got double gain.
If breeder will not provide full refund, next step will be to regulators.
Please advise breeder to follow breeder ethics.
Gooddog didn't assist, instead issued partial refund of the fees (for services that should protect buyers) to limit liability.
Unacceptable.
Breeder needs to take responsibility and refund money as she double dipped on this puppy.
Unethical breeder, be aware
Response from Good DogDec 27, 2023
Hi Yana,
Thank you for taking the time to share your experience with us. We’re glad that our Care team has been able to work with you through this issue, including reaching out to the breeder on your behalf and partially refunding your payment. As our team shared with you, no refund terms were agreed to when you started working with this breeder.
At Good Dog, each breeder sets their own individual policies with buyers, especially around puppies that need to be returned to the breeder for whatever reason. We honor the policies that a breeder and buyer agree to, so we encourage puppy buyers to choose a breeder whose policies align with what they feel most comfortable with.
We hope this helps answer your questions, but please feel free to reach out to us if there is anything we can do to help, or if you have any questions or concerns.
Warmly,
The Good Dog Team
JU
Julie
Schnauzer Ranch St George Utah
We got our puppy from the schnauzer ranch in Utah and when we picked up our puppy, he was full of urine and feces. Handed up in the hospital with parasites in his stomach and has been treated for the last nine days and was very sick. I was very disappointed to see that in a professional breeder that our dog was not handed over to us based, clean and in good health. I would not recommend this breeder and sadly disappointed that it cost us a lot of money.
Response from Good DogJan 3, 2024
Hi Julie,
Thank you so much for reaching out. We are so sorry to hear of your pup’s veterinary needs, but are glad to hear about the dedicated care you are providing. We’re glad that a member of our Care team has been able to connect with you and take the first steps to working through this issue with you.
As they shared with you, we take enforcement of our standards incredibly seriously and have a process in place in which we conduct an independent investigation of all complaints in order to ensure that our standards are enforced consistently and fairly.
We see that a member of our Care team reached out to you on December 29th to share more information about the documentation we’ll need in order to move our investigation forward. You can feel free to respond directly to that email, or reach out to us anytime by emailing [email protected] or calling 855-446-6336.
Again, we’re so sorry to hear about your pup’s medical needs, and we look forward to hearing from you so we can help turn your experience into a positive one.
Warmly,
The Good Dog Team
JK
Jody K.
Leave Good Dog
We have been part of good dog for a number of years. Sadly, the controlling of our money and only attracting bad buyers and scammers. WE used to have a wait list of 50 plus NOW we cannot even have a waitlist. Good dog was great when it started. Now NO!
Response from Good DogDec 22, 2023
Hi Jody,
Thank you for reaching out. We’re sorry to hear that you no longer wish to remain part of the Good Breeder community, and per your request on December 21st, we went ahead and closed your account with us.
At Good Dog, breeders are always in control of the funds they receive when collecting secure payments through Good Dog, and we guarantee they’ll receive every dollar they’re owed. Breeders can use payment on Good Dog without any fees, and can always decide when they’d like to request and receive puppy payments.
We hope this answers your remaining questions and continue to wish you nothing but the best with your program.
- The Good Dog Team
JO
Joseph
Victoria with Blue Creek Doxies
Working with Victoria was such a pleasure. She is so caring, Funny and loves her puppies. We received 2 puppies from Victoria and we live in Puerto Vallarta Mexico. She did a Great job with updates and everything .. We are so Happy that we worked with Victoria as she made it so easy even with some bumps with the Airline (American)
Thank you so much....
