GoldStar Trust CompanyEstablished in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · The Woodlands, Texas
Excellent
795 approved reviews, newest moderated first
Rainer S.
I hope that my choice to transfer my 401K to gold will at least remain stable. My 401k was losing 1k and more every week for months. My Roth IRA is more stable, I plan to keep it. I hope to buy more gold whenever I can.
Response from GoldStar Trust CompanyJun 6, 2022
We are happy we were able to assist you opening an account with GoldStar. Thank you for taking the time to leave this review. GoldStar Trust Company
customer
I've recently opened two Goldstar Trust IRA's and the process was extremely simple! Matt Nitschke has been so helpful and always ready to answer my every question. Transferring funds from an outside IRA to Goldstar was also easy and the process went quickly. I'm happy Goldstar Trust offers self-directed IRA's!
Response from GoldStar Trust CompanyJun 6, 2022
We are so glad that we were able to assist you with opening your accounts and transferring the funds into GoldStar. If you have any questions, we are happy to assist you. GoldStar Trust Company
customer
Every time we try to login, it says ‘confirmation request from chrome is expired. Please login again to generate a new confirmation email’. And each time we confirm immediately (within seconds of receiving the message), it still has that message. We are going round and round in this loop without being able to get into our account. It is very frustrating. We don’t feel we can continue and would like to find another custodian unless this issue is fixed immediately.
Response from GoldStar Trust CompanyMay 23, 2022
We reviewed your comment and wanted to reach out to you to sincerely apologize for the frustration and inconvenience you experienced while attempting to access your account. We attempted to reach you this afternoon using the phone number on file and could not get through. Please give us a call at your earliest convenience so that we may assist you in getting this matter resolved. Our number is 800.486.6888. We look forward to hearing from you. Kind regards,
Marie
Knowledgeable and very helpful. Everything went very smoothly. I would recommend GoldStar Trust to anyone.
Response from GoldStar Trust CompanyMay 23, 2022
We appreciate the five stars! Thank you for rating GoldStar Trust Company and have a great day.
customer
The transfer process was easy and everyone has been so kind and helpful.
Response from GoldStar Trust CompanyMay 23, 2022
We are delighted we made your experience a positive one.
Susan B.
Easy, fast process.
Response from GoldStar Trust CompanyMay 23, 2022
We appreciate the lovely feedback of GoldStar Trust Company. Thank you and have a great day!
customer
I am very pleased as a new GoldStar customer. The staff is very friendly and responsive, website is easy to use, and the fees are vary reasonable. I highly recommend this company for self-directed IRA custodial services.
Response from GoldStar Trust CompanyMay 23, 2022
Thank you so much for your review of GoldStar Trust Company! We truly appreciate the feedback and hope to hear from you again.
Blaine V.
Responding professionally and respectfully to my concerns :)
Response from GoldStar Trust CompanyMay 19, 2022
We are glad we were able to answer your questions and assist you with your account. If you have any further questions, please contact us and we are happy to assist you. GoldStar Trust Company