Gold and CherryReviews of goldandcherry.com

Despite delays with delivery and the need to send another dispatch when the case arrived I found it to be really good. My problems started when after 7 months the bottom line of keys stopped working. Initially the support was ok advising different things to try but when they say press Fn+C and C is on the bottom line it is obvious it won’t work. Then they asked for a short video of the problem which I sent 4 times as each support email asked for it. Then they said I can send it back to China at my own expense or buy another with a 26% discount. Asked for a partial refund several times but no response just repeating send it back to China. This is their warranty which is just unacceptable. You end up going round in circles. I am sad because it is a good product if it does not go faulty. Now it is useless as you cannot reconnect it because of the keys you need are not working. Update - 2 years later a response from Gold and Cherry to reach out so they can resolve this complaint. Not holding my breath.

The keyboard case is fine and I’m happy with it. The mouse is a different story. It uses one AAA battery which lasts about 10 hours. You’re changing batteries all too often. Also, it’s very cheaply made. The pads on the bottom the mouse slides on come off too easily. Very inconvenient. Don’t buy this mouse, buy one on Amazon. You can get a Bluetooth mouse for under $20.

The iPad Smart keyboard Case is everything I have been wanting. I finally have a keyboard that has the functionality of a computer. This thing is GREAT!

Slow start to get it all working but ok now with support from Gold & Cherry

I ordered a keyboard case and it arrived sooner than expected in this age of shipping delayed by corona virus! I had a glitch in deploying it due to the instruction book (only downside—rudimentary English instructions—website instructions a bit clearer). I wrote to customer service and was astonished to receive a helpful reply within 12 hours. The website instructions worked and I have been very pleased with the keyboard case. Would definitely order from Gold $ Cherry again.

One of the best companies that have dealt with On Facebook. Honest and they stand behind their product. Some companies say they do but in reality they don’t. Sometimes they never respond. And this company answers you within a day. They resolve any issues. I had a problem. They resolved it. I ordered 2 more products. ( still waiting for them ). They assured me they are in transit I only wish there shipping was as quick as their e mail response. But mostly this company is awesome. I will but from them and refer my friends

I received my cover with keyboard for my my iPad after a delay not due to Gold and Cherry. I had trouble syncing keyboard but got a quick response from company with easy instructions. Only complaint is I wish there were move instructions on use, I feel I am not getting full use of keyboard. I feel my iPad will be very protected.

The smart keyboard / case for my iPad air.came in just over a week which I thought was acceptable. It is a very solid well made item The i pad fits securely and the keyboard and 5 in 1 accessory really turns the iPad into a versatile laptop. It makes it easy to transfer files etc and the keyboard is comfortable to use once you get used to slightly different position of some keys from standard UK keyboard. I would recommend it.