Gold and CherryReviews of goldandcherry.com

prompt and provided the solution i needed

In several of their Black Friday ads there was a code to save $ on the item(s) one could use to have the Black Friday deal. Every single time I tried applying the code (s) it never worked. After reaching out to the company concerning the frustration I was experiencing using the code, they sent me a new code to apply and it worked! I then purchased the item I wanted with a Black Friday discount.

My second IPad case and couldn’t be happier with my purchases !

Prompt accurate response to my inquiry. Much appreciated.

Rarely do I wish for a 0 star option. This company is a scam. I purchased a case for my new iPad as well as a mouse. Didn’t get to use the mouse as the keyboard in the case would not charge. Obviously a bad battery. “Angelo” responded to my support email with a list of instructions, this I understand. None of these things corrected a bad battery but I tried them, when I responded I was asked to send a short video of the problem. How am I to video the case charging overnight but still being a 2% battery? When I simply asked for a return label I was directed to the STRICT return policy that even requires you to have the decorative paper sleeve that came around the box. They obviously resell these faulty items as I noticed a scratch on my case as well. Stay away from this shady company and buy your iPad case from Amazon where they are 1/3 the price and the buyer has some protection. I fell prey to this as they were recommended to me by a friend and so wish I had come here first to see reviews. “Angelo” will likely respond to this as if they care but they got my money and very much do not care to make anything right. (Sent from an iPad with no case) UPDATE: the case I ordered from Amazon for $60 is this exact case expect the battery in the keyboard isn’t bad. Please beware before buying this from Gold and Cherry

Great customer service. I purchased an ipad keyboard case and it had some annoying “glitches” which made it unusable. I emailed customer service and received a response in less than a day. They suggested I go through a series of re-starting, re-pairing, etc. which I did but problem didn’t go away. I sent another email reporting my results and they sent me a new one immediately. While we all don’t love receiving goods that are defective, it does happen sometimes and it’s how the company responds to such issues that ultimately counts. They didn’t run me around, argue with me, etc. and took care of the issue promptly and with concern of my satisfaction. Regarding the keyboard case, I love it. It’s great quality and pairs quickly and easily. The keyboard is solid with a good feel, especially for fast typing. It is substantial in weight so it sits securely on your lap without moving around. Closes and opens easily yet solidly. Very happy with it and love the location (on the side) of the slip tab for the Apple pencil (it doesn’t get in the way when opening and closing the case lid.

I recently purchased a case for my iPad. When I got it set up, I discovered that the iPad really doesn’t work. I have sent emails and phone calls but no one has gotten back to me. I gave this review one star because that was the lowest grade I could give them from my experience and they do not stand by the merchandise that they sell, but happily take your money. My advice is to stay far far away From Golden Cherry

BUYER BEWARE!!!! I purchased both the so called magnetic pen and a keyboard case. 4 months down the track, they have both stopped working. I have emailed them several times but it so happens that they DO NOT OFFER ANY GUARANTEE on their products. Instead they are offering me to buy more of their crappy products at 50% off. I wish I had seen the REAL REVIEWS earlier!!! Almost half the reviews are 3 stars or less…. Funnily enough none of these have made it to their website. UPDATE - after their post asking me to contact them, I did… about 6 weeks ago. And still no response. So again, if you’re not up for wasting your money, DO NOT BUY FROM THEM.