Gold and CherryReviews of goldandcherry.com

I’m being generous with a one star! I paid over $500 for 3 cases they where not fitting our iPads so I emailed them many times either no response so I put a copy of my order invoice and mailed them all back with a note that I needed a refund or the right size cases and I mailed them back they did not open the box just shipped it back to me!

The order was never delivered to me. I am NOT paying for something I DID NOT receive; it makes no sense. I have a ring doorbell that does not show any delivery that day. The seller has blocked me from contacting them via email, Facebook, and Facebook Messenger, which shows me the company is a fraud. The seller never replaced the missing item nor have they responded to my last communication via email. I forwarded my complaint to the Federal Trade Commission against Gold and Cherry!! You are NOT getting away with taking advantage of honest consumers.

What made my experience great was the customer service, Everytime i had a question they did not hesitate to answer and assist. this is a trusted company and all there product are made of quality material you can use for years to come. I ordered a pink/black iPad case and it is much more beautiful in person. Thank you gold and Cherry!

Do Not buy anything from this company! Total scammers. By far the absolute worst customer service!!!!! Had a problem with shipping. No response at all. Then sent me the wrong case for my iPad. Still no response. No customer service whatsoever!!!!!! It’s really too bad as the quality seemed not bad…

After many emails, gold and cherry informed me they would refund my money. They did on December 28 and the following day charged my credit card again…effectively taking back the credit. I filed a complain with the credit card and the Delaware Attorney General

My order was the wrong size. I have been emailing them since I received it on 1/4/25 to return it and it is now 1/18 and still no response. Terrible customer service

I received the Gold & Cherry iPad Keyboard Case along with a “protective case” in a separate envelope and was very disappointed to find that when trying to attach my iPad to it, it wouldn’t hold. Evidently the case was manufactured without magnets. I emailed G&C and immediately received a response on the return process. I followed the procedure as instructed and returned the item. I received a follow up email that the company received my return and would be processing a refund - which I received in the amount of $10.00. I emailed to inquire of this matter and waited for a response which never came. I sent another email message and then a third; I also called the company and left numerous messages all of which remain unanswered. I’ve filed a dispute with my credit card company and they are taking care of the matter. This was purchased for use at my church and I have a minister and church board who can attest that the case in fact does not allow the iPad to be attached and that there must be a manufacturers defect (forgetting to install magnets). The company should be ashamed of themselves not only for their false advertising but for their total disregard for responding to both email and phone calls. My last of my many emails to the company was on 17 December 2024 and a month later still not a single response. John

I never received my shipment that was placed on 26 December 2024. I’ve contacted customer service via email several times and the only information they keep providing me is that my order has shipped.