LOUIS, S.
Very happy
Very happy. Quick delivery, exactly what was depicted, thank you!
Response from GoKarts USA®Jun 1, 2019
Have Fun, Thank you!

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GoKarts USA® (gokartsusa.com) has 643 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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643 approved reviews, newest moderated first
LOUIS, S.
Very happy. Quick delivery, exactly what was depicted, thank you!
Response from GoKarts USA®Jun 1, 2019
Have Fun, Thank you!
Matthew W.
Pre-sales the support was great after I made an order I thought the sales team was antagonistic to the problems that I was dealing with. Shipment was slow the product arrived in dubious condition and I felt blamed for calling out the dubious condition of the shipment. One of the foot pegs on my trailmaster mini bike was damaged as well and I can’t be bothered to deal with Customer Service to get it repaired because I know they will be obnoxious. Even submitting a help ticket has a nasty vibe. You need to improve your experience. I will not do business with you guys again.
Response from GoKarts USA®Jun 2, 2019
Hello Mattew, We previously received your Help Request and sent a replacement Foot Peg from the manufacturer. It just bolts on. Our Help Request can be easily completed on mobile or desktop. Thanks for the feedback, we will review the form and see if we can simplify it a bit. ******************************************** I reviewed your photos, the crate seemed in good condition. The crate is designed to absorb any damage but protect the contents. We know it can be a bit worrisome when receiving a big crate. and I understand that there was a delay due to scheduling a re-delivery for you. I do see that we did not answer some of your other questions, regarding oils, fluids and such. Be sure to see the Owners Guide, Parts Guide and Assembly guide on the Product Listing, and in the Documentation section of our website. It's always best to let a qualified mechanic perform the Initial Setup.
lynn O.
Fair price, fast and easy service and prompt delivery
Response from GoKarts USA®May 31, 2019
Thanks Lynn!
Leonard T.
Overall the Go Cart is awesome! Relatively easy to assemble. The order process was short, sweet and to the point. I actually received my order a couple days ahead of time even though it was shipped completely across the country. As far the cart goes, I bought it for my daughter for her birthday. Very easy to govern and easy start. She loves it, Thanks GoKarts USA!
Response from GoKarts USA®May 31, 2019
Thanks Leonard, We know how important birthdays are! email us some photos, we will post them!
colene F.
When I got the quad the box was torn and when i took the box of there was a scratch on the rear of the quad with blue paint gone it has a dent on the gas tank and on the black there were scratches. I ordered it on the 14th of may and didnt get it until the 30th
Response from GoKarts USA®Jun 1, 2019
Ouch! Sorry Colene, we can send you some touch-up paint! The package often arrives a bit tattered, it is designed to absorb any damage and protect the contents. Just complete a Help Request on our website and send us some photos
Chad Y.
I have been a customer of gokarts USA for at least 6 years now and have bought several gokarts and mini bikes from them they are always very helpful when I had questions and they go out of there way to help if you have any issues with damage upon arrival from shipping I would recommend them to anyone and I will do business with them in the near future.
Response from GoKarts USA®May 31, 2019
Thanks Chad, Great customers like you is why we do what we do!
Tj
Pic shows rims are black, got chrome instead, would have liked black, said free gift but i never got a free gift as well,tires didnt match picture either, but i got mine all together doing 45 mph in dark forest green, nice bike, gets lots of attention wen im out riding
Response from GoKarts USA®May 30, 2019
TJ, you chose the Extra Discount instead of the Free Gift. click on FREE GIFTS on our site for more info. Glad you like bike, the rims are black on the black bike, they are chrome on the red and blue bikes
kenny B.
ordered parts. they said they shipped on 5/5/2019. still have not received them. now they say they cant track them until they hear from the warehouse. that has been 3 days, still no news. last time to order from this place.
Response from GoKarts USA®May 29, 2019
Kenny, Your order was shipped. you will receive your order in 1-2 days. You should have gotten an email. The size sprocket you ordered was out of stock so we shipped it directly from our supplier.