GoKarts USA®Reviews of gokartsusa.com

My experience with gokartsusa went well . Web site easy to navigate, and quick delivery.thanks gokart !

i have enjoyed your website . i have placed an order for voodoo vr1 go

If shopping for a scooter, I would look elsewhere. GoKartsUSA describes a one year parts warranty, but make the entire warranty subject to having your vehicle inspected within five days. Mechanics don’t work quickly. Now I find out because the title didn’t come with the shipment, I must go through a complicated process and it will take over two weeks to receive. They have literally not guidance on setting up the scooter. Parts were missing and broken. My mechanic was not at all impressed. Due to GoKartsUSA, my mechanic expense was an extra $400. Terrible quality control. Take a pass on GoKartsUSA and work with a more reputable and professional company. Don’t buy from GoKartsUSA. Thank you for your reply, however, I am using my mechanic and he wasn't able to get it put together within five days of receiving the scooter as you require for the warranty. I had to pay extra for this service and he is not impressed with the failure to ensure parts are not missing or broken. Improve your quality control. You also didn’t address your failure to ensure the title was sent with the scooter and now requiring extensive paperwork to obtain, even though I legally purchased through GoKartsUSA. Having to wait over two weeks is unacceptable as I won’t be able to license or ride on public streets. Lastly, don’t justify poor quality with a low price. Regardless of price, you should stand by your commitment to customer service.

I talked to Mario on the phone for 2 minutes, they checked the inventory, I picked the bike up at the warehouse, and I left with a smile on my face!!! It only took 10 minutes to pay them, and load up my bike. The price is 1/4 of what it would be for a Japanese counterpart, so it is a good value. You do need to maintain(do maintenance) on any Chinese vehicle, and if you do, you'll be happy-happy-happy!!!

Not a good company to deal with order a machine from them almost 3 weeks and still nothing called a dozen times stuff I wanted was out of stock and no email letting me know what's going on i will never use them again and i would recommend people not to shop with them also no tracking info either!!!!

Excellent customer service. Called and needed some help with the product I ordered and they were able to get me sorted out.

I ordered a product that wasn't in stock and was cancelled.

Placed order last night. Easy to use website. Hope they ship to alaska.