Kevin
Excellent website
Excellent website. Easy to navigate
Response from GoKarts USA®Dec 6, 2019
Wow Kevin, we see you ordered the SSR 125TR What a great bike, you will love it Thanks for your review

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GoKarts USA® (gokartsusa.com) has 643 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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New
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643 approved reviews, newest moderated first
Kevin
Excellent website. Easy to navigate
Response from GoKarts USA®Dec 6, 2019
Wow Kevin, we see you ordered the SSR 125TR What a great bike, you will love it Thanks for your review
Jodie B.
This place is a joke. Can't process order for this reason or that reason. Then when we were able to get a order to go threw the chrome rims were rusty.
Response from GoKarts USA®Dec 6, 2019
Sorry, Jodie your payment was declined. We have to security check all transactions. We know it must be frustrating Give your Bank a call, I'm sure they can straighten it out. Thanks for your review
Mark W.
Caylyn in the Customer Service Department was very knowledgeable, answered all my questions and helped me choose the right Mini Bike Kit. Great Job! Thank You, Mark
Response from GoKarts USA®Dec 6, 2019
Hello Mark, Yes Caylyn is awesome She really knows her stuff. It's a pleasure serving great customers like you! Thanks for review
Richard W.
Service was fine - ATV arrived as expected
Response from GoKarts USA®Dec 6, 2019
Glad everything went well Richard. Enjoy your ATV Thanks for your review
adam
Bad service, people working there do not know the products they are selling, have been trying to get our voodoo cart running for the past 5 months, they either can’t help me, sell me the wrong parts, or don’t have the parts in stock I need. Would not recommend go cart USA to anyone
Response from GoKarts USA®Dec 6, 2019
Hello Adam, Sorry you are having a tough time with your gokart. We are the manufacturer. Did you talk to our sales operator? Sounds like your kart needs service. You can just bring it in to us. or Just complete a Help Request in our Help Center That will open a support ticket, Describe your problem, Our tech staff will assist you until your issue is resolved.
Schneider S.
I called to ask questions about a product and they where very helpful After all my questions where answered I placed my order A follow up emailed was sent informing me of the order statues Will order again !
Response from GoKarts USA®Dec 6, 2019
Hello Schneider, We have a dedicated support staff to assist our customers. Text, Phone, Help Request, Email. Thanks for your review
Thomas, B.
I though I was also getting a motor as indicated in the picture. Tires did not match and poor quality on the parts. sorry for the new, but you asked
Response from GoKarts USA®Dec 3, 2019
Hello Thomas, we see you bought a Mini Bike kit. sorry, but the listing clearly shows that the motor is sold separately!! It's the original minibike made-in-USA since 1961. Thanks for your review
Steve R.
Excellent office staff, everyone seems ready to help.
Response from GoKarts USA®Dec 2, 2019
Hey Steve, we see you got a Mini Bike Kit. You'll have some fun with that. Be sure to check our Help center for Builder Tips. Glad our staff was able to help you. They like what they do, and it shows. It's all about great customers like you! Thanks for your review