GOCARE.COMReviews of gocare.com

Quickly replaced my phone after I dropped it in water!

I was tired of the giant rubberized phone case. It easily tripled the thickness of my phone. I purchased gocare phone insurance which was super easy and fast. Then I threw out the giant case. I haven't needed to use the insurance yet, so I don't know how that goes, but if last time I broke the phone it was nearly $200 to get it fixed. If that happens again the insurance will already have paid for itself.

Nothing to worry about

consistently customer friendly, quick to respond, & works to make sure everything is 'right'

I recommend this company for peace of mind.

I had read reviews about go care and it seemed like a good deal...plus I was sick of paying $11/month for each of my kids phones. So we got brand new phones at Sprint and immediately came home and tried to sign up for go care insurance. However, once signing up, I found out that I had to take pictures of the front and back of the phone and on the front, the screen had to show the serial number on the screen. They gave you 3 choices of numbers that it could show...i.e. EIN, serial number, etc. Well, being brand new phones and not sure WHERE to even find these numbers, it was difficult. Go care reps couldn't walk you through HOW to find those numbers either. So, I thought I found what they needed and took the pictures and one of the phones was good with the number it showed, the other one wasn't and they wanted a different number. I told them that was all that I could find and unless they could direct me on how/where to find a different number, I was at a loss....and I was nervous too...nervous that we just bought brand new $600 phones and for 3-5 days they weren't insured while trying to work this out. That was very stressful. My kids are very accident prone and I was worried that they'd break the phones before we got this insurance worked out. Once it finally got worked out though...I was happy. It's been approx 6 weeks and we haven't had to use it yet so I can comment on that part...yet :)

Had no trouble during the whole process

I needed some help getting my account set up and the people at go care were amazing! They went beyond normal to give me the help I needed and were so pleasant to deal with.