Protect your new and used iphones, ipads, laptops and other electronics with GoCare. More than just cell phone insurance; count on GoCare as your one stop shop for device protection, quality electronics, accessories and cases.
GOCARE.COM (gocare.com) has 279 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Daniel
They got my phone for about 3 weeks and didn't say a word about the repairment process. I tried to contact the service center several times but they just kept silence! When I got the phone back nothing changed...
Ryan M.
I filed a claim and expected contact within the 4 - 6 hour SLA that's promoted on the site. I called two days later to be told 'all our claims and purchases are backed up. We don't know when our system will be back up, call us again Monday.' Given the issue is on GoCare's side I'd expect proactive and regular communication to those affected. Poor customer experience, especially given it's for my son's school computer and they'll give him a loaner only through the end of this month.
Irritated
Too soon to leave a review about the insurance coverage! Why not wait until a claim has been made so clients can make a judgement about how the claim is handled? The website is awful, clunky and lacks clarity.
J R.
We had purchased many devices that came with the paid service plan, and now the claims department wont fix the devices. Our business has relied heavily on GoCare standing behind their warranty, and this ordeal has put a very bad taste in our mouth about continuing doing business.
