Amber
Good customer service!
There have been some hiccups a long the way but the customer service is quick to make it right and keep the customer satisfied. It might take 48 hours to get a response but they DO respond and they work to fix it. My experience with them has always been pleasant as well with people being kind and respectful and owning any problem with an apology and an effort to fix it immediately. I respect that!
Response from GobyMedsMay 4, 2026
So much for your patience and for taking the time to leave us a kind review! We do not outsource any of our customer service or care team. Every single member of our staff is a dedicated and caring member of our team who legitimately wants to help out our patients. We wish you the best on your weight loss journey with us!