Trisha
Customer service order timing
Customer service order timing
Response from GobyMedsApr 9, 2026
Thanks so much, Trisha!

Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.
GobyMeds (gobymeds.com) has 1,100 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Trisha
Customer service order timing
Response from GobyMedsApr 9, 2026
Thanks so much, Trisha!
CG
Help with the food noise! It’s great
Response from GobyMedsApr 9, 2026
Wonderful to hear! Thanks for taking the time to leave us a review.
customer
Easy to understand directions and answered questions that I had
Response from GobyMedsApr 9, 2026
Exactly what we are striving for! Thanks so much!
Susan G.
I did not expect the price increase. $200 extra per order is a lot to increase without being upfront about it . I feel just a little bit duped by the switch that was done. At least be honest about your pricing from the beginning.
Response from GobyMedsApr 9, 2026
Hey Susan, thanks for taking the time to leave us a review and provide feedback. We try to be as transparent with our pricing as possible, and everything is posted on our website here: https://www.gobymeds.com/getting-started/pricing It is also listed on our homepage at https://www.gobymeds.com Most people who finish a starter bundle either stay at that dose or just titrate up to the lowest dose that is working for them. When moving up in dosage, the amount of medication needed increases. While we wish we could offer a flat rate for every single dose, but medication cost is definitely a factor here. For example, people who take a higher dosage of 13.5 to 15 mg weekly of a GLP-1/GIP are using upwards of three times the amount of medication in one month than somebody who is only taking 4-5 mg a week. We try to keep our cost as low as possible and there are ways to negotiate with pharmacies to lower our pricing, which allows us to do these bundles. That is why we encourage staying on the lowest dose that is working for you as the patient. The unfortunate reality is when you increase your dosage, you are increasing the amount of medication needed. Again, we definitely appreciate the feedback, and you can always check our pricing at the link posted above or on the home page of our website. We wish you the best on your weight loss journey with us.
Yanttzi M.
I had a positive experience with Goby Meds. The process was quick and straightforward, from signing up to receiving my prescription. The platform was easy to navigate, and I appreciated how convenient it was to handle everything online without needing an in-person visit. Customer support was great, very responsive and helpful when I needed help changing my payment method after putting the wrong credit card number in my account ( thank you Chris). Overall, a reliable and efficient service that I’d use again.
Response from GobyMedsApr 9, 2026
Hey Yanttzi! Thank you so much for taking the time to write such a positive review. It really does mean a lot to the GobyMeds team to read your kind words. We wish you the best on your weight loss journey with us! Please feel free to reach out if you ever need anything at all!
Gleshaun
Great communication when I had questions. Medication came when expected with clear instructions.
Response from GobyMedsApr 9, 2026
Thanks for taking the time to leave us such a kind review!
Cheryl
Order was delivered fast😊
Response from GobyMedsApr 9, 2026
Hey Cheryl, we definitely appreciate you taking the time to write us a review. A little word of encouragement for you, most people who start on a GLP-1 medication do not see any drastic weight loss in their first month. It takes time for your body to get used to the medication, and it is definitely not an overnight fix, but most people start seeing noticeable results within their second and third month. If you ever need any help, please feel free to reach out to our customer support. We also have a whole host of articles and information that can help you understand more about GLP-1 medications and what to expect on our website. We wish you the best!
stanley P.
No consultation occurred . Why would you start me at lower dose then the one I have been taken prior to switching with goby Soundz like marketing scheme you basically discounted my doctors script
Response from GobyMedsApr 8, 2026
Hi! Thank you so much for letting us know about your issue. The consultation is normally when the healthcare provider reviews all of your information to see if you qualify for treatment and then either messages the patient questions or writes a prescription. This definitely sounds like a mistake on our end. If you can email [email protected], a member of our team can take a look at this!