Go ProctoruReviews of go.proctoru.com

I took a praxis exam last night, due to the pandemic I opted for the test at home option. This was the 2nd exam at home I’ve taken. The first exam, it took 1 hour to “log into and on to” the exam. After logging in and on to the first exam, I had no real problems, and expected that to happen last night. Little did I know! Last night was a hot dumpster fire of a mess! I logged on in 2 minutes flat, so I was stoked! Expecting to get right into the exam, but about 5 questions in, my proctor takes over my exam when the communication module pops up and they ask “you are having connections issues may I take over your mouse so you don’t lose time”. Of course I don’t want to be penalized by losing time so I say yes. They download the extension which was NOT done when I logged in the exam. After waiting the required time to log back into my test, I go, and I get to a good bit further in the exam, and they pop back up, same thing “can I take over your mouse so you don’t lose time?” I sigh roll my eyes and say yes. Who wants to be penalized for time? This happens 5 to 6 times. I get to the constructive response essays, the end of the exams, I am writing my tail off and BOOM happens again. 5th or 6th different person asks to take over my mouse, “so you don’t lose time” I start crying on video. I am given my mouse back and I’m back in my essay crying while writing my essay. I don’t know if PU gets a kickback for failures or not because that was in the back of my head, but I got angry. I sucked it up! I wrote my tail off. Like a FU to everyone who is trying to derail me. FU!

Terrible user experience. The worst I've encountered in a long time. Would stay away.

I would give a negative 10 stars if I could. I have a perfectly good running computer, but they say they couldn't get my computer screen to connect, yet I saw myself moving and have done ZOOM meetings etc. Never a problem, and after 2 hours they can't make it work and asked me to reschedule, which my exam was due today. They asked me to reboot my computer twice. This is ridiculous. I'm going to write to my university and let them know that my Professor is requiring my exam to be taken through this company but they can't seem to provide the service.

I was scheduled to take my Praxis ll. I went through all of the system checks with ease. Once It told me enter the exam, the system check that comes after was acting up. The person I was chatting with was being rude and making me feel stupid and that it was my fault for not notifying them sooner. Really lady ???? I know have to reschedule and have to pay the fee all over again because I missed a good chunk of my testing time. So upset.... I think they do this to make more money off of people.

Kept me waiting for 45 minutes before allowing me to take the test. Had to do a 360 angle of my rooms, talking them trough the proces, not too slow, not too fast. Could've been a MTV Cribs episode. When i was done, connection dropped on their end and proctor could not see me anymore for some reason. Then she asked me to log back in, for which i needed to go into my pass manager. When i asked if she could take back control because no way i would go into my pass vault with them watching she clearly did not understand. I guess the 5 lines of english on script were not present and she had no idea how to communicate. After 1 hour of struggles and being out of my concentration zone i was finally allowed to start. Only to hear background noises during the first 10 minutes. After i asked rather informal if they can shut down the background noise they did.

Honestly couldn’t agree with more with the reviews with this company 😹. Backstory I have to take 5 test using proctor au and the first 2 was going smoothly until the third one. The proctor seemed that she had no idea what she was doing took her 20 minutes just to verify me while the others took less than 3. All that verifying just for her to let me know to reschedule my exam because she “couldn’t see my surroundings” like bs I’ve taken the test twice. And if they seemed to have a problem of where I was taking my test I would’ve been alerted on my first time taking it. So obviously it was just her to seem to have that problem. After that tried to contact the support team but they were no help as well so I’m giving this 3 stars

Horribly long waiting hours, not sure why the company is still around.

I agree with everyone else who says they would give 0 stars if that was an option. The fact that every review says basically the same thing should be evidence that ProctorU is inept, inadequate, and ill-equipped to provide the service it advertises, and often fails to do so. I cannot imagine why any institution would chose this company to proctor exams. We surely can do much better than this in 2021!