ProctorU provides secure live and automated online proctoring services for academic institutions and professional organizations. We protect exam integrity for more than 1,000 partners worldwide.
Go Proctoru (go.proctoru.com) has 735 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Andrea C.
Straighterline needs to stop using Proctor U. The system Is lousy and incompetent. My test was at 11:20. I was connected to 20 technicians. I stayed on line from 11:20 until 2:45. I closed out my computer at 2:50. I opened my computer back up at 5pm and they were still on my computer.
Dan
Constant wait times, no one able to help, and a total failure. I was trying to take a 35 minute exam, and have spent THREE HOURS trying to get ProctorU's tech to work. The most stressful and difficult part of testing with ProctorU is dealing with ProctorU.
Miriam P.
If I could I would rate no star at all horrible waiting time my exam was at 2:40 and I have been waiting to connect to a proctor for over an hour yet their system says average waiting time is 5mins
John
This is the biggest pile of crap I have ever had to deal with. I can't understand anyone, everyone is rude, and half the time when I set up an account for someone and pay the money to schedule a test it doesn't allow me to confirm the account, and again good luck with customer service because they couldn't care less and good luck understanding them. I hate that I have to use this service and wish I never had to again.
Jerry
There's No Point to improve their services. Response time is Terrible. I guess that they type 1 sentence and Coffee time for 10 minutes. I was not using two monitors and their stupid Guardian Brower detected 2 and asked me to use another computer. and something something eventually had to reschedule an exam. No more Proctor U!!!!!
Ben
My exam time was 11:50 AM, and, after being connected to a proctor, I was passed around from one proctor to the next and did not get to my exam until 1:00 PM. None of the proctors would respond to any questions I had regarding what the issue was and what was taking so long. Every single time I got a new proctor, I had to redo the room scan and show all of my materials. The wait times and lack of response from proctors when you have one is absolutely unacceptable. For a site that is required to be used by so many universities, there is no reason that it should be this unorganized.
AMBER P.
Worst exam experience ever. Long wait times to receive a technician. Computer has been lagging since putting the app on computer. Computer freezing. I may have failed my test due to this.
Yulia P.
I have been trying to connect and take exam for more than 2 hours. Horrible and very irritable experience. Lost all of my energy while trying to connect and dealing with multiple proctors.
