Go ProctoruReviews of go.proctoru.com

WORST PLATFORM EVER. Out of all the times I've used this awful platform, almost every single proctor I've had has been a terrible experience. I never write reviews but this is absolutely horrible. I am stressed out enough that I have to take an exam, but I am 100 x more stressed out just by waiting for the proctor to do their part (which many dont, and so they disconnect). Furthermore, it takes an additional hour EVERY EXAM because the proctor decides to disconnect or simply just does not know what they are doing. AND they dont care that they are WASTING MY TIME AS A I WORK 3 JOBS AS A SINGLE MOM. This platform needs to get shut down. ABSOLUTELY AWFUL.

I am frankly shocked that an organisation of such quality is tasked to run high stake entrance exam for aspiring international medical students to Australia (ISAT by ACER). The whole process was just extremely aggravating; wasted AUD427 and 5 hours over 2 days attempting to log on and couldn't even connect to a single proctor. Was passed through numerous support agents, repeating the same steps and answering the same questions from every one of them: What computer are you using? Macbook M1. Is your internet not stable? Absolutely nothing wrong with our internet. Have you downloaded the .pkg file? Downloaded the file at least 6 times and it just wouldn't connect. The whole experience was just horrible and beggars belief. Highly NOT RECOMMENDED!

Waited 2 hours for the proctor to come online. Proctor never came online. I had to reschedule it, and the proctor didnt come online again. The amount of time and money that I spent to take this exam is unbelievable honestly. The live support wasnt helpful at all, they kept saying that it was due to my supposedly bad internet connection. However, my internet speed is 200Mbps (very fast) and I am using a Macbook Air M1- how could you blame it on my equipment when it is clearly because of your faulty system?? What a joke

Incompetent, Useless and Unprofessional Cant call this a procter service, these invigilators are HomeOffice morons. The idea is to have a human element to the exams to spot cheating, this is an issue when its the HUMAN element that fails at the very start. Interrupting my exam 3 times to tell me to room scan, i never moved from my position ONCE, found out that was because my proctor changed 3 times. Procter's are to be seen and NOT heard or disturb unless there is a reason for suspicion, LEAVE people to write their damn exam. Hope this company goes out of business soon to save other students the hustle of dealing with such idiocrasy. These people are sharp as marbles. The students at my university are losing their minds and me alike. T R A S H

Most of the proctors have any idea with being helpful. I lost time due to technical issues form their end. When asked for extra time they told they will add and then I didnt end up getting it. I wasn't able to finish my exam due to this. It's so stressful to keep looking at the chat and proctors change every 10mins, the new one wouldn't know or would disapprove what the old proctors have told. They made me wait 1hr post my exam and then apologized as they couldn't figure it out. I am bound to lose about 70marks because of their misguidance!

Terrible service. Invigilator kept telling me to look at the screen and keep my head up while I was writing a pen and paper exam…

I would give this company 0 stars if I could. The only thing they are great at is gaslighting. I could be on my laptop for 20 hours and it work just fine until they login to it… and then everything is wrong. They restart the computer over and over again, transfer me to technical support multiple times and then miraculously after sometimes 3 hours everything is working fine. This is the worst company to test with especially if you have test anxiety! Some days everything will be fine, but that is RARE. This is the only company my school uses I have driven hours to test instead to avoid this horrible company. DO BETTER

I would have given a zero in the review if I had the option. I got 40 mins late because the of your system. It’s so invasive why do I have to show my room? And why do I have to give access of my system to you ? It’s so stressful I couldn’t focus on my exam because the proctor kept interrupting and saying he would cut the exam. I couldn’t even upload my work today because of miscommunication.