GnBotsReviews of gnbots.com

Nero was great

Prompt, Efficient and Accurate support.

I was charged $179 for an annual auto renewal subscription with GnBots without receiving any renewal reminder notice. The charge posted, I canceled the same day, and I did not use any of the renewed service period. Support confirmed the cancellation but refused any refund, citing their policy that once a renewal processes, refunds are not granted, even if canceled immediately and unused. PayPal declined the dispute because the billing agreement allowed recurring charges unless canceled before the renewal date. Important for anyone considering this service: the subscription renews automatically and their termination and refund policy is extremely strict. There is no grace period and no flexibility after renewal, even with zero usage. You must cancel well before the renewal date yourself. Like many auto-renew digital services, policy comes first and customer fairness comes second. Do not assume reasonableness or exceptions. Set your own reminders, monitor your billing agreements, and think carefully before subscribing. First and last time for me. I recommend others read the renewal terms closely or avoid altogether. Stay away!

Incredibly difficult to set up and when you do finally get it working it's unreliable. Ask for help and all you get is tech speak. If I was that computer literate I'd write my own program to do the job. Paid for a year subscription, cancelled the renewal as I won't be playing the game much more and the bot stopped working. This thing needs to be a lot more user friendly and a lot less costly

Terrible will take you’re money does not work have tons of video evidence bot does not work zooms out shakes screen will not invest in anything only opens and closes .I’ve looked into legal action for fraudulent products with a cracked digital license key

I bought 1 year access around 4-5 months ago, as it seemed functional. But i quickly realized that the functions were basic things only.. And by time, as the game of course progress and adds new things, the bot is quite useless. Contacted support a few months ago, they asked me to send video and pictures of the new updates (Which i did spent time on doing, to help them improve).. Still NO updates, NO communication. - I WILL UPDATE THIS IF THINGS CHANGE. -

BEWARE! Customers are not appreciated or valued. I was a long time customer with this company, and had issues with the BOT not working, especially farming, when I brought it to their attention, and asked for a credit, they canceled my service. I never asked them to cancel the service, I sent GNbots a ticket letting them know why I stopped the payment on the renewal payment (problems with the service not working), and it was less than 24 hours of them trying to process the payment that they DELETED not disabled access, I had asked them about fixing the problems, which it seemed like they were addressing, but then they canceled my account anyhow out of what appeared to be retaliation. GNbots service has went downhill a lot, they make very little effort to make sure things are working, GNbots does not care how many instances you have setup or the amount of data you have spent endless hours setting up, no grace period, they are ruthless and insensitive to their customers and the absolute worst at customer service that I have ever seen.

Have the bot running for about a year and not a single time that i encountered issues and support didn't fix! these fellas are awesome. thank you all!