Andreas W.
The app wasn't working out of the box
The app wasn't working out of the box. Mostly due to the configuration of the emulator. But the support team walked me through it and got it working just fine.

GnBots review rating is excellent at 4.7 out of 5 possible stars with over 500 reviews since they were established in 2012. GnBots is a legitimate company with over 1 million lifetime users and a library of 30+ games. Customer reviews mention fast support, great customer service and users seem to be generally pleased with their purchase.
GnBots (gnbots.com) has 767 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Andreas W.
The app wasn't working out of the box. Mostly due to the configuration of the emulator. But the support team walked me through it and got it working just fine.
Carley
Promised 12 hours for login on the website had to wait 24… log in details didn’t even work. Tried to reach out on chat which was closed, got threatened by their customer service team to be reported to the game in question for fraud after raising a payment refund. Still waiting for their customer service to provide my log in details. Edit to add, no profanities were used, I’m a customer service representative myself and do not talk to people in such ways this is obviously added to make it look like they had a reason again, another aggressive tactic. No service has been provided and the case is reopen with PayPal. Avoid at all costs.
Response from GnBotsSep 6, 2024
We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Please create a ticket in the support center and we will be more than happy to assist you further. Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around. Edit: The PayPal claim was closed and the buyer resent the login with all time added back onto the subscription.
Zae J.
Why i cant use the application? My anti virus detect some virus on application then i cant open it and its gone what should i do please help me
Response from GnBotsSep 3, 2024
Hey Zae, You are using Norton which is a hardcore anti-virus that does not allow auto software of any kind. Please review the website where it states: "This software is safe, however some anti virus systems do not allow any auto programs to be downloaded. While most anti viruses know us to be safe by now, some may flag it as potentially malicious. If you find that the bot is being deleted after download, or the software will not open, you may need to add it as an exclusion on your anti virus / firewall / windows defender – or disable them completely. We take the security of our users very seriously. This software has been independently tested by several security analysts and found to be completely safe and malware free. If you dont feel comfortable with steps above, you may purchase a Bot Server instead which runs on the cloud. Still skeptical? We completely understand. Check out the community where thousands of us are discussing the bot and how it has worked on our computers for the last 8+ years. Then come back and download later!" If you need help adding auto software as an exclusion to your anti virus, please create a ticket in the support center and we will happily assist you. Thanks
Yasin H.
Bot is working well and they have great support Thank you NEROOOO
Rafael Gajetela Ç.
Support center is very fast to reply. and they know very much every problem they fix.
paul
Let op oplighters! Even if you cancel your suscribion they charch you agan and agan.i have 2 time canceld my sucribion stil they taket 169 euro.2 timebsendet support ticket ,no help the ticket was closted with out help.i have not use the bot mounts that why i canceld but gnbot will not cancel the paying!!!
Response from GnBotsAug 20, 2024
We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Please create a ticket in the support center and we will be more than happy to assist you further. Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around. Edit: No record of a subscription was found. Please create a support ticket and we will be happy to assist you further.
Minyoung K.
All my questions have been answered. And Chat bot gave to answer very easily and detail
ZAMURAY__DNL
The user experience has been great... plus my English is not totally good, it helps me with all my problems quickly... in no app or service was it so pleasant to talk to customer service...