We're creating the new essentials: easy-to-use skincare and makeup that form the backbone to your unique beauty routine. Exclusively at Glossier.com
Glossier (glossier.com) has 362 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Eve S.
Honestly they have the BEST customer service! I bought a solid perfume refill and it didn’t smell of anything unlike the others that I had purchased. I emailed their team with the order details and barcode of the solid perfume and they sent me a complementary one out two hours later! I live their products and am so happy they have a great team working for them.
Tasmin B.
So I like some of their products and I don't like others, but that's personal preference. The ones I like, I LOVE! and whenever I've had any issues the customer support has been fantastic. I can't really fault them and I will continue to buy. I highly recommend their after balm, it's made my irritable face much calmer using it once a day in the evening. :)
Mara
Gemischte Gefühle. Die Lieferung hat etwas länger als die angekündigten 12 Werktage gedauert, aber das kann ich verkraften. Customer Support war freundlich und zügig. Ich war sehr enttäuscht, dass ich zwar beim Check-out die Option zur Verpackung in den bekannten pink pouches angeklickt, aber keine erhalten habe. Der Generation G Lippenstift ist in Ordnung, riecht aber komisch und hat eine eher feste, trockene Konsistenz. Future Dew ist eine nette Ergänzung zwischen Skincare und Makeup, aber kein Must-have. All in all: mehr hype als Qualität.
Marie T.
Jeg havde købt balm dot com trio’en tilbage i maj 2023. De skilte hurtigt pga den nye formular. Jeg har endelig kontaktet dem omkring det og fik pengene tilbage næsten et år efter. Super søde og hurtige svar.
Scarlett K.
Staff are very friendly and helpful. I got some stretch fluid foundation from the London store - which I was patch tested for. When I tried it out at home, it was not a great match. I emailed the team and they were quick at responding and sorting my issue out. They are sending me a new shade of foundation at no extra cost! (After viewing my selfies and deciding on a better shade to try). Not sure if it was the lighting in the store or what, but it’s okay because Glossier are always happy to help. Thanks Glossier team! (Especially Jess and Christine who replied to my emails very promptly.)
Isabel
I'm from the UK and I don't know if it's just here, but Glossier provides the slowest deliveries that you would think the package is coming from Australia, yet there are warehouses in the UK! 3-5 business days and I'm on day 9 :) thanks glossier! P.S.. the product was allegedly shipped on the 20th and from previous purchases, it takes a day to be received by Royal Mail post shipment. UPDATE: I emailed Glossier shortly after writing this review and they have sent a new order, they also responded very quickly so I will be adding an extra str.
Farooq A.
Everything was fantastic, and staff is very cooperative. i like it
Rana Nakash K.
we have a grat experience every ting was fantastic also staff was ver coprative.
