GlossierReviews of glossier.com

Decided to try a Glossier makeup remover after reading the great reviews. Have never ordered their products before & thought it was a good deal to just order straight from their Glossier.com website. I bought two makeup removers & added an $18 lash stick to qualify for free shipping. Received my box in the mail of which all three items were supposed to be in & no lash stick. Here's where my frustration lies: they have no customer service phone number whatsoever, only email. Seriously; try to find one. Google can give you some recorded message line that's only for people in California that can leave a message for some other program, but that's it. I emailed and haven't heard back, so to say I don't trust the Glossier company or website would be a huge understatement. **Edit: they have reached out to say they will ship a replacement. Will edit this review if received.

My items never arrived.

Everyone knows that Glossier products are wonderful quality, I don’t need to say any more about that, it goes without saying. I had occasion to contact their customer service department last week when the foundation and concealer that I’d ordered were too dark on arrival. I asked about returns/refunds - they answered in a very timely manner, asking what shade I would like to try - which they then went on to send, free of charge, and said that I could keep the originals, so I’ll be able to give them away as a present to one of my friends who they would suit. I cannot stress enough how good they were from beginning to end, polite, friendly, nothing too much trouble. This is very refreshing in a world where the answer is usually ‘no’. So many places don’t even provide an email address, or if they do, they contact you going forward from no-reply ones. Tell everyone you know about this amazing company, it’ll be worth it.

Honestly, I cannot say enough good things about this brand. Makeup is beautiful and great quality. The one time I requested a refund for an item I didn't like as much, the team emailed me back within a few hours and refunded the money to my account and told me to keep the product. Amazing customer service.

FANTASTISK jeg bestiller en vare tirsdag eftermiddag og den lander i min post fredag formiddag. Varen kommer fra UK !!

Love the products and the packaging options. Reasonably priced and the bundles offer even better value. I love the cloud tint for cheeks and the super bounce. I also love the discount codes that appear every now and again’

Good makeup, comes fast, ordered many times with no issue

Best mascara by far! Their services are fabulous; delivery is fast. I love all their products, bonus it is vegan too -