GlockstoreReviews of glockstore.com

AVOID AVOID AVOID. Con artists. Extortionists. I apparently ordered the wrong barrel due to misinformation on their website the very rude customer service woman insulted my intelligence. They force me to spend the money to return the product and then they claimed I used it however it says on the packaging it was not compatible with the property I have. Fast forward 3 weeks later and they have not even processed my return refund. It is now march 27 and Ive not received my refund when my order was placed Feb 19.

Absolutely just bad customer service. I made an order for 2 SIG 17rounds magazines that showed in stock. After I ordered they emailed me stating it was pending. I waited over 3 months, called twice, and finally asked for a refund. They did do the refund fast as I told them, if I didn't see anything in a week I would call the credit card company. I wouldn't recommend doing business with them... Such a shame as they put out great videos online.. Anyone would think they would be a reputable online store.. NOT THE CASE! Go elsewhere...

Horrible customer service! And horrible shipping policy! They tell you a shipping date and never follow through with it! I paid extra for FedEx and they shipped it USPS, when I called in I was told that they reserve the right to ship with USPS if they feel it is faster however they still charge you for FedEx!! Hold times to speak with a representative are horrible and long! I was disconnected today 2 times after a 20 minute hold only to call back and and hold for another 20 minutes. I have made 3 phone calls to this company over 3 days only to be given 3 different stories about their shipping policies! What a joke! First and last time doing business with them, and will NOT refer anyone to this company. Run as far from this company as possible unless you like being jerked around! Imagine paying for FedEx and you get snail mail with less accountability like FedEx has 👎 👎! Forget about getting to speak with a manager you will be told you’ll get a return phone call that never happens! I already know the topic of my podcast! It appears to me that the owner of this company has no clue what’s going on with his customer service department! Do your homework and shop the internet there are other companies out their that have better customer service and better shipping policies!

Buyer beware- horrible customer service. Took over a month to get refund for defective product. They had no replacement in stock and couldn’t tell me when they would. I finally got credit back and shipping was not refunded. I will not do business with them again.

ZERO STARS - DO NOT DO BUSINESS WITH GLOCKSTORE.COM -- Worst online experience I ever had. TWICE! After the first long delay, no shipment, I called to cancel. Was on hold forever.-- Today, attempted to see order status on the website. Their website account page is down - error message. Called their toll free number several times - mailbox is FULL. This is a business. How do they stay in business? They no longer have my business. Twice burned - NEVER AGAIN!

After being on hold for 1/2 hour, I inquired about the replacement trigger housing with ejector. My nearly new Glock 21 ejects hot cartridges out into my face. This hobby shop has no affiliation with Glock and has no data on the problem or on the fix for it. He was pleasant enough until I wasn't. This mo-mo wasted my time and didn't have a clue. He hung up on me but, in reality, I was only wasting more time. Yep. You guessed my Parthian shot and I hope it was recorded.

They don't answer their phone. They don't answer emails. They don't respond to their contact form inquiry's. Their website however, will take your money immediately. Then you have no way of contacting them about your order or to ask them any questions. The only recourse you have is to get your credit card company to intervene.

Promo codes wouldn't work when checking out.