Tim M.
They will not post negative reviews on…
They will not post negative reviews on their website. Because of that you cannot reply on their reviews.
Glockstore is listed under Hobbies.
Glockstore (glockstore.com) has 175 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Tim M.
They will not post negative reviews on their website. Because of that you cannot reply on their reviews.
John U.
Was told 2 products would work in my gun. I ordered the two items, a threaded barrel and compensator, to make the recoil lighter on my wrist. Right after ordering I had 2 medical problems that prevented me shooting. The barrel with compensator will not function with my gun, and no one knows how to solve the problem. I went beyond the 30 day return limit because of medical issues. I explained that and that I was not returning the products because I didn't like them, but it was because they will not work. They responded in a way that shows they don't care that the product doesn't work, because it is over their 30day limit.
Roby L.
Purchased a Double Diamond barrel and comp for the G48 as a matched set. The comp didn't conform and presented a (huge) safety factor when holstering and drawing. Talked to someone that was supposed to be a armorer at the GS. He pretended it was a engineering flaw. It wasn't, more like poor quality of workmanship. I did get a RMA, with me paying the shipping cost. People it's a "buyer beware" site,and I hope nobody gets injured using their products.
Christopher J.
I sent in my glock17 gen 5 then read reviews, lots of bad reviews on there but I was very satisfied with my experience I had them do the slide cut combo with the holosun scs I also had the cofin cut done and they cerakoted it in burnt bronze everything looked really nice the site was charged when j got it had no issues the cofin cut looks great and the cerakote finish is very nice. My honest review is I'm happy I did most of the ordering process by phone since I couldn't figure out how to do it online. I always got through by phone but sometimes I got disconnected and had to call back. But the people I spoke to on the phone where all very helpful and patient with me they got this done for me without thier help I might have ordered something I'd be less satisfied with but because of excellent help over the phone I got exactly what I expected and am very satisfied
Paul Joey T.
Don't spend one stinking nickel of your hard-earned money until you've read my review.. I want to put some extra nice accents on my glock 42 I ordered a chrome kit from them which included the slide lock lever the slide lock release pin trigger pin and trigger housing pin and they came out absolutely beautiful I also ordered a bag plate engraved with stars and stripes and it came out beautiful and then I wanted to add a copper mag extension to match my monarch trigger and plus two mag extension.. the whole process was extremely confusing they gave me the wrong information about how the process finished would come out when I wanted a polished aluminum then I finally decided on the cerakote copper and explain my copper parts to the supposed head of customer service name Diane who turned out to be one of the most inept human beings I've ever dealt with in my entire life of customer service experience ever hands down! She made the mistake in ordering the wrong part she put the wrong number in I explained I wanted copper! And she sends me this piece that looks like brown-dried dog s*** Brown! and I get back with them and they say no sorry that's on you that's what you order blah blah blah and long story short they're not giving me the the refund that I'm entitled to since they order the wrong part I was told by multiple employees there that it was her that ordered the wrong part that it was very obvious the color you wanted and she made the mistake and she didn't live up to it and it's been nothing but a total nightmare disaster! My gun came out beautiful but because of this horrible horrible disgusting customer service experience that has left the most disgusting taste in my mouth that I've ever experienced! I will never ever do business with them again and I highly encourage you to do the same.. and then they had the nerve to tell me that because of my rude emails and my hostile Manor toward their staff that they would prefer I take my business elsewhere! You know what kiss me where the sun don't shine! It's your s***** service that got me mad in the first place! And then you make me look like the bad guy cuz you screwed up the whole thing to start with! What a joke of a company! I don't know how the freak you sleep at night ripping people off you can't even live up to your own mistakes! That's the worst kind of people ever! You could have done thousands upon thousands of dollars of business with me but over a $75 part you decide you're going to stand your dumbass ground and lose a customer for life along with the 1000' of other's that are going to read this review!.. you people have raised my blood pressure Way beyond where it should be because that's how s***** you make people feel!!.. once again I would tell you have a nice day but I would be lying! I hope you have a s***** day! Just like the many many days you've given me with all your horrible treatment!!... And you can kiss my American ASS!..🖕🖕🖕🖕🖕
Mark R.
Terrible place. Placed numerous orders with two shipping options given. USPS Priority for $8 or Fedex Express 3 day for $10. All the orders I paid the extra for Fedex, yet they shipped all of them by USPS and kept my difference in shipping price. I had to fight them numerous emails to finally get the difference in shipping refunded. Now I am dealing with them on returns. They have had 3 returns delivered a month ago and no refund or acknowledgement that its being processed. I decided to dispute all 3 orders on my credit card showing proof of return to their address. Still waiting for that process to go through but in the meantime the Glockstore has conveniently removed my login information so I can no longer follow my return status, place future orders, etc. Clearly done because I disputed the charges. Talk about very poor customer service. First stealing money by shipping a cheaper method than what was paid for, not processing returns within their 7-10 day policy, then deleting your online access when you dispute the charges for items returned and in their possession. Never again!
Vincent
it took over a month to get a part that they said was in stock. I returned it and it's been six weeks I have been waiting for a refund. This has been going on for three months. They have no shame, and they do not care about you.
Dennis
March 4, 2023 we drove 200 miles to Nashville to purchase a pyramid trigger for my 43x. Picked the colors i wanted, was told they didn't have in it stock. Was told that if it was a weekday it would only take 15-20 min. to put the trigger together and if i ordered it they would put it together Monday and ship it to me, since it was over $100 no shipping and 3 day delivery. They required an E-mail, immediately they started flooding me with spam so I unsubscribed. The next week i did not receive an E-mail to confirm shipment so i assumed it was because I unsubscribed. March 9, 2023 I called to see if my trigger was shipped, I was told that there was 1 in a box ready to be shipped but would not tell me if it was mine. March 17, 2023 I call to check on my trigger, and was told it just came back in stock and they would ship in 5-7 days. During this waiting period they did not charge my account, but I was frustrated because I felt like I had been deceived and I canceled the order. Immediately they charged my account for the trigger. What the is wrong with this picture.