globtour.comReviews of globtour.com

Catching bus from Kotor to Dubrovnik. Terrible experience- the bus was over 1 hour late leaving. Bus dirty and many seats broken. Bus driver incredibly rude!! So not use this bus company if you can help it.

Bus experience itself was fine, but my friend and I both had between 60-100 euros stolen from our bags by bus driver when we got off the bus at border control. Even though everyone was getting off the bus and everyone left their things, don’t be stupid like us and always keep all your belongings on you at all times !!!

1. The advertised journey time was 2 hours 10 minutes. We appreciate there can be unexpected delays on any journey, but this journey took close to 7 hours. There were no updates from the driver at any point whilst on board. 2. Our driver smoked and used his mobile phone whilst driving, despite there being signs displayed within the bus which said this was not allowed. Additionally, at one point the driver told another passenger they could not eat on board, but later made a stop to buy food and drink for himself which he then consumed on board. This seemed unfair, particularly in light of the extended journey time when many passengers would have expected to be able to get lunch in Kotor had we arrived on time. We booked the trip through FlixBus, but they want nothing to do with the complaint and told us to contact the operator directly. After being told they're going to review the complaint and get back to us, they've been ignoring our emails.

Took the Globtour bus from Sarajevo to Split on 31/7/26, and writing this as we’re approaching Split. Bus is not in great condition. Clearly worn down, most seats aren’t functioning properly (either fully reclined or stuck in the highest position), no electricity in the plugs. Aircon is semi-functional, but half-way through our 7,5 hr trip a strong smell of urin started spreading from the onboard toilet. On the positive side, internet was working most of trip (until we reached Croatia). Timetable also seems very unrealistic, especially considering the new EU rules. The lines at the border weren’t event that bad for us, but it still looks like we will arrive an hr late.

The bus had neither air conditioning nor ventilation. There was no legroom, and there were no trash bags available. We spent two hours waiting at a gas station before leaving Gacko because we had to wait for another bus, whose passengers were then transferred onto our bus. This happened twice, so instead of departing at 10:00 p.m., we didn't leave until midnight. The driver then tried to make up for the lost time by driving far too fast, which made many of us feel sick, and I believe the driving was unsafe. He also refused to make a rest stop, so our first break was only after we had been on the bus for eight hours.

This was only my second time traveling with this company. The drivers were extremely rude, yelling and shouting at passengers because, according to one of them, he didn’t have time for breakfast. Even if you purchase your ticket online, make sure you print it, as you may not be allowed to board without a paper copy. The bus itself was comfortable, with air conditioning and free Wi-Fi. However, they appeared to have oversold the bus, leaving around 10 passengers standing for the long-distance journey (Split-Sarajevo). On the top of that, we traveled for 4.5–5 hours without a single toilet break, which was unacceptable. Overall, it was a terrible experience. If you have another option, I would strongly recommend avoiding this bus company.

I dont understand this company i paid already my full ticket that included my bag and i they made hace to put it down just so they could try to chargr me thr extra fee for having your backpack in the luggage space wtf??? Then when i didnt want to pay because it felt like a scam from a guy that seemed like a random homeless person or something, then without talking english or anything started throwing my stuff on the street, fragile equipment with cameras and laptops and getting agressive with me to the point of pushing me and hitting me. I'm very shocked for this behaviour and suggest everyone to stay away from this aggresive people.

We were not let on the bus because we needed to print the ticket? I’m travelling out of a back pack (like a lot of other people travelling) why would I be able to print it, this is a ridiculous rule that serves no purpose, the online ticket has a QR code. Driver was absolutely no help