I received my prescription sunglasses yesterday and was very pleased with the quality and appearance. I was extremely skeptical about making an on-line purchase for prescription glasses, but was happily surprised with my order. They look fashionable and don't appear low-quality at all. I will definitely be ordering more from Global Eyeglasses in the future.
DR
Deanna R.
Great.
I really like my new glasses and I liked the price even more.
SL
Stephen L.
False advertising.
When I purchased my Global Eyeglasses you had a special 2 for 1 deal going and I applied for that when I purchased my glasses. I'm satisfied with my glasses but only received one pair. Never got the second pair. It was false advertizing to offer customers 2 for 1 and not follow through.
PT
Peter T.
Buy With Confidence
Read the long version underneath; the short version is: get your eye exam locally from a qualified professional and save $1,200 getting accurately ground lenses and the frame of your choice from a hassle-free, high quality, online supplier - Globaleyeglasses!
My gf and I went to Eye Trends for eye exams and new prescription glasses. The result was a flawed prescription for her and a bill for $1500+ for a pair of rimless glasses for her and graduated lenses for me. The design of the rimless glasses was flawed and the stem kept popping out. Each visit resulted in a 'get used to them' speech and a tech popping the lenses back. Her glasses gave her a headache. The prescription was inaccurate and didn't include PD distance.
Eventually she went to Dr. Wishnow who wrote an accurate prescription. Eye Trends honored the new prescription and replaced the rimless glasses with another pair although they wouldn't refund the examination fee.
Meatime, I ordered prescription sunglasses from Global using the Eye Trends prescription. Needless to say, I had to send them back and received a full refund without hassle from Global.
I used the new prescription and ordered a backup pair of rimless glasses for each of us. The total bill was one fifth of the Eye Trend cost. The glasses fitted each of us straight out of the case, look great and the prescription grinding was totally accurate. We love our glasses and will avoid being ripped off by fashionable shopping mall outlets in future.
JT
JOE T.
COMPANY OK. GLASSES NOT OK
MY MISTAKE. I ORDERED FRAME WITH MUCH TOO LONG TEMPLE LENGTH. CAN'T ADJUST PROPERLY. WILL GO BACK TO PREVIOUS SUPPLIER WHICH HAS MY SIZES ON FILE
AH
Alisa H.
Pretty satisfied
I only had one issue. Both lenses arrived scratched at the bottom. Nothing major, not worth going through the trouble of sending them back and waiting for new ones hoping they are not scratched. For the price I can live with the scratches. Another wise I'm satisfied and would try another pair of sunglasses in the future.
KE
Kevin
Excellent product and craftsmanship
I was wary about trusting an online company to construct my necessary prescription glasses. However, I was getting really annoyed with spending upwards of $700 for prescription glasses in the retail market. A friend recommended I try Global Eyeglasses because she used them and she said her experience was great. Based on her experience, I decided to take the plunge. I purchased three pairs of frames and I was very impressed.
First, the frames I bought were exactly as pictured on the website. Thus, when deciding what frames to buy, go by what is in the pictures for color and general style. For example, the pair of sunglasses I bought said white in the description. The glasses as pictured looked off-white/cream, and that's the color that they were when received. Thus, go off of the pictures when selecting frames, and not off the description.
One should take note that while the prices are cheap, the site does not appear to be a "discount" eyewear retailer. They are not selling super-highend frames for significantly lower prices. The frames are priced to represent the make and quality. Thus, if you are buying a pair of $20 frames, the general construction of the frames themselves will be comensurate with that price point. That is not to say that $20 frames are poorly constructed or ugly. It simply means that you wont be getting a pair of designer frames. To give an example, the sunglasses I bought were $20. The frames were actually H&M brand glasses that they, presumably, took the original lenses out of and replaced with my prescription lenses. For $20 they are great, but they are H&M frames. So just be aware that the pricepoint of frames represents the quality of the frames.
I ordered two pairs of regular prescription glasses from Global as well. Both were exceptional in quality and craftsman ship. The prescription in the lenses was dead-on correct. No blurred vision, no blemishes or scratches on the lenses. It was as if I bought them from a regular optical shop. One pair I bought was the Jayden in transparent color. They are a rimless pair of glasses, with the arms attached to the lenses with only a couple small screws. I've owned $800+ Silhouette brand frames in the past and I am happy to say that these glasses, at $70, were equal in construction and durability. The craftsmanship and quality was and still is exceptional. I also purchased a the Woodie in red color. I bought them because they were discounted heavily, and I wanted a "cheap" pair of glasses to wear during more rigorous activity (yard work, etc.). Thus, if they broke, I wouldn't care. They are my favorite of the three. The craftsmanship of the lenses, as well as the durability of the frame are excellent and well beyond what one would expect for $15.
The only issue I encountered with the company was with the customer service. I contacted customer service a few times to check up on the construction of my frames. Unfortunately, the CS Reps were not able to give me the accurate information I was seeking with regard to length of time it would take to complete the glasses, when they would be shipped, or what was causing any delay. I don't think this was due to incompetent CS reps, but rather due to a lack of consistent communication between the lab and the main office. Thus, whenever I asked about my frames, I only received general answers to my questions, "they will take a few more days" or "the lab is running behind." I was looking for a more accurate assessment of when my frames would be complete in number of days, etc.. To be clear, this was a very minor issue for me which is why I did not lower my score for Global. The reps were always very kind and apologetic when I addressed any concerns.
One last thing to note, I received my frames three weeks after I placed my order. Thus, it does take some time to get them. I was under the impression, based on what I read on the website, that frames were delivered ten days after ordering them. Again, I wouldn't lower my score for this reason, because glasses should be meticulously crafted, and I wouldn't want prescription glasses being quickly made in order to meet some arbitrary deadline. I didn't mind them taking the extra time to make me a good pair of glasses. However, one should note that it is likely they mean 10 days after completion of the frames, and not 10 days from the order.
Again, the issues I described above were not of any real concern because I don't think they were major flaws in the company, and especially because they delivered such great final products to me. I was so thrilled, I actually bought a new pair, the Daniel in brown. I am waiting for those and very excited to receive them. If they are as well manufactured as my other three, I would rate them highly once again.
One last item to note. If you Google Global, there are some websites where people have made some complaints against the company. Based on my experience, I think those comments should be disregarded, or taken with a grain of salt at the very least. I noticed the comments were from several years back. Thus, I believe the company has evolved since then and really tightened its policies and procedures. So yes, based on my experience, I would recommend them highly if you are looking for well-made glasses for great prices. I was not disappointed in the least.
HG
HG
You get what you pay for, and wait for it too
I wouldn't have minded the wait for my glasses, (on the site I think it says they cut your lenses in two to three days, it took like a week++ for mine) but for the fact they messed up my order. They sent the wrong color frames on my glasses, they should have just told me they were out of stock on what i ordered and refunded me. I also ordered the silver package on my sunglasses, which includes a lighter lens, and I can assure you, I got some coke bottle sunglasses in the mail. I should probably take this up with their customer service department, but I don't care to wait three weeks for them to rectify the problem. The frames themselves though are good.... just the wait and they still didn't get the order right.
EDIT:
They didn't just send me the new glasses like their glowing self review proclaims. They asked me to send them a picture of my glasses, I did so, and I still haven't heard back from these doucherags. Waste of money.
Response from GLOBAL EYEGLASSESJun 13, 2012
We will have the correct frame shipped to you within 24hr, you can keep the incorrect color as backup. Sorry for the inconvenience caused.