Cecilia E.
Terrible customer service
I ordered my glasses on May 30th, I called on June 5th to check on the status, explained I needed them by the 8th. Lab promised me they were shipping them out. Called on the 6th and asked to just have the order cancelled because I wouldn't get them in time for my trip. On the 7th I get an email saying they where mailed out. I contacted customer serivce and she assured me no charges had been made to my account. She lied, on the 11th my account wias billed. I get an email the 14th asking me to return the product and I was out of town and haven't received them. In the mean time I am out of money for something I don't want and don't even have.



