GLOBAL EYEGLASSESReviews of globaleyeglasses.com

The glasses I bought were a great price, look great (as expected), and fit well. That's the good. The bad was the lack of updates regarding the order status. It took just shy of 6 weeks to get my glasses. That's way too long, but I wouldn't have been as upset about that if they had sent regular e-mails updating me as to the status. If I could have followed the process, it would have taken the wonder out of it. I called the customer service number and was put on hold for about 20 minutes ("your the next caller in line") only to be disconnected from the call. The online customer service was very prompt, but really couldn't help me figure out what was going on with my order. "It's in our shipping department and I don't have information on them". Not a great help. Again, all I needed was regular updates as to the status of my order through the whole process.

Everything was perfect! Quality frames and spot-on prescription. Nicest sunglasses I've ever owned.

This was my second order. It was processed quickly and I had them as fast as I would if I had gone to an eyeglass place and spent almost three times the money. Will recommend them and already have.

Being used to tri-focals takes getting use to bi-focals takes time. Reading distance is a little close from what I am sse to. Great on distance but close for reading.

See above...............

Don't use them for glasses. I have had to open multiple support tickets to figure out what was going on with my purchase. The website is contradictory in regards to shipping. You pay for 5-7 days but your order says 10-12 days, very confusing. Upon receiving my glasses, the prescription wasn't correct. I took the glasses to a local optician and they said it didn't match the prescription I provided to them. Upon telling them this they said they would send a replacement lens I could take and have replaced or do it myself. I paid good money and should have to finish the job myself. I have been trying to return the glasses with no response from customer service. DO NOT WASTE YOUR TIME OR MONEY!!!

Prices are great, product selection is also quite impessive, the only problem is getting the product to the customer. Either they move slow at the lab or sent it to you by camel. Your delivery time after ordering is gonna be the straw that is gonna break your camels back. Many other companys with the same type of product and quality have much, much quicker shipping times. I know because I had to order another pair from one of those companies and they got my glasses to me before you did. Even though i placed my order after yours.

this website is seriously ridiculous. they make tons of excuses and try to give you evidence that your glasses are being made, processed, prepared and even sent out, but it's been ages since I placed my order and over a month since they said it was ready, and I fully believe I WILL NEVER GET THE GLASSES I PAID FOR. the customer service reps reply back pretty quickly, but they dont help you at all, just take you further down a wild goose hunt. Even if I end up receiving my glasses after all this, i'm pretty sold that this website is a scam