GlassesPros.com Reviews | Read Customer Reviews of glassespros.com

GlassesPros.comReviews of glassespros.com

3.91,750 reviews
Vision & Hearing
1689 Grant Ave, Blaine, Washington

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GlassesPros.com

About GlassesPros.com

GlassesPros.com – Your Trusted Online Eyewear StoreDiscover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear. Our Commitment We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs. Why Choose Us We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home. Customer Satisfaction What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services. Quality and Affordability At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient. Our Reviews Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service. Join Us Today Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.

GlassesPros.com (glassespros.com) has 1,750 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: glassespros.com
Category: Vision & Hearing
Location: Blaine, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GlassesPros.com reviews

1,750 approved reviews, newest moderated first

Sandy
Jan 19, 2021
I am very content with the service Jay…
I am very content with the service Jay Brown has provided me with today. He was very helpful very thorough as well. I will definitely recommend GlassesPros to my friends and family. Thank you
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Terence G.
Jan 19, 2021
Avoid.
Today is January 19th. I Placed my order on December 9th. Every time I contact them (today was the 5th time) I'm told that they're 'going to get an answer from their backend team in 24-72 hours'. The essentially stole my money. Do not order from them unless you want to be blind for 40 days and still never receive your order.
Response from GlassesPros.comJan 20, 2021
The inconvenience you've described is the last thing we want for our customers to experience at GlassesPros.com. As a small business startup, we have had many challenges to overcome and work through. We are happy to say we feel confident in our ability to provide you with exceptional service as a result of our remediation. COVID-19 and the situations surrounding it took massive toll on shipping companies altogether, our shipping time suffered due this matter, as well as being short-staffed. We had a breakdown in our communication chain as well and we also sent out an email describing the breakdown in detail. Again we are truly sorry for the inconvenience this caused you and would like to request a second chance. We have improved and would love the opportunity to win your business back. Should you be so inclined to offer us a 2nd chance at turning this negative into a positive, we will gladly give you a store credit. Please reach out to us through Live Chat at https://www.glassespros.com Sincerely, GlassesPros Family.
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Jason
Jan 19, 2021
The deal I was able to find on the site…
The deal I was able to find on the site was fantastic. And customer service contacted me right away to find a part of my prescription that I didnt submit but after that I had zero contact as far as how long it would take to make the lenses and ship out the glasses even after paypal notified me that the payment was taken out of my account. So the initial experience is great but the follow up not so much.
Response from GlassesPros.comJan 20, 2021
The inconvenience you've described is the last thing we want for our customers to experience at GlassesPros.com. As a small business startup, we have had many challenges to overcome and work through. We are happy to say we feel confident in our ability to provide you with exceptional service as a result of our remediation. COVID-19 and the situations surrounding it took massive toll on shipping companies altogether, our shipping time suffered due this matter, as well as being short-staffed. We had a breakdown in our communication chain as well and we also sent out an email describing the breakdown in detail. Again we are truly sorry for the inconvenience this caused you and would like to request a second chance. We have improved and would love the opportunity to win your business back. Should you be so inclined to offer us a 2nd chance at turning this negative into a positive, we will gladly give you a store credit. Please reach out to us through Live Chat at https://www.glassespros.com Sincerely, GlassesPros Family.
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Ken M.
Jan 19, 2021
First Time with GlassesPros.com
First Time with GlassesPros.com. Found the Burberry eyeglasses I wanted and price was very competitive. Glasses are now 2 week back ordered!
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Roman
Jan 19, 2021
Great store with a fast customer…
Great store with a fast customer support.
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DH
Jan 19, 2021
Ordered glasses 9 days ago have not…
Ordered glasses 9 days ago have not heard one thing starting to think I was scammed
Response from GlassesPros.comJan 20, 2021
Hello David, we assure you that you are not being scammed! You have ordered glasses with prescription lenses. In your case, progressive vision prescription takes time to be custom-cut and custom-fitted. At GlassesPros, we ensure that prescription lenses are in pristine condition, with the correct prescription as well as ensuring that they fit your frames properly. It has been only 6 business days since your order was placed. Your lenses are currently in the lab, being cut by our professional opticians to eventually be on their way to you. We have included Free Gifts in your order as well to turn this negative into a positive for you! Please contact us at [email protected], or quickly get through to us by using the Live Chat on our website during business hours. Thank you
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Goli
Jan 19, 2021
Easy peasy eyewear shopping
One of the easiest websites to shop at for prescription glasses. Super helpful customer service as well, they passionately followed up with me repeatedly about the status of my order. They had to back order one of my frames, I'll update when that arrives.
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Cynthia
Jan 19, 2021
great deal on two pairs of glasses for…
great deal on two pairs of glasses for my grandmother
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