Glasses.comReviews of glasses.com

First the site said they accepted my insurance and figured it all for me and my cost came to zero, but at the end it asked me to put in credit card info before I could check out. Now I'm wondering if that means I will have to ask my insurance company for my money or if they will turn it in to them themselves. I could find no explanation. I've sent a text to the company which may be responded to in a couple of days.

Honestly it took a couple of tries to get the right prescription in the frames. I loved the customer service. They were very helpful with my complaints.

Despite easily finding a pair of glasses I really liked, the website would not accept my insurance ID number so I had to pay out of pocket and now have to file for reimbursement. The only reason I ended up onvthis website is because my insurance providers website directed me here. The insurance look up tool does not work for Specterra vision plans.

Sent me new pair when first one did not work. I appreciated the quick customer service

The glasses were a perfect fit. They look even better in person.

I was skeptical at first to order glasses online, but I’m so glad that I did, and glad that I chose to order through glasses.com. What a great experience! Between the Black Friday sale and eye insurance, I paid next to nothing for beautiful frames and transitions lenses.

Glasses.com was easy to navigate, priced appropriately, supported my eye insurance, delivered product as said. First pair of glasses ever, and appreciate glasses.com helping to make the process easy.

Paid for expedited shipping which still took about two weeks, then got my prescription wrong to then try to charge me more for different lenses and then took over a week to “figure out” how to get my return actually returned.