Robert T.
I received broken glasses and got no response to my complaint.
I received broken glasses that were missing a screw on the arm of the frame. The lens for that side was not properly shaped to fit within the frame. The really sucky part - despite reaching to them on the preferred method of contact - Facebook, its been two days with no response or phone call. Guess I call my insurance and tell them to contest the claim. Stay away from this company if you need glasses because the only thing you'll is your face turning red from the extremely poor service and support.
Response from Glasses.comSep 21, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]