Glasses.comShop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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TERESA B.
My lenses were defective when I received my glasses.
Response from Glasses.comJan 16, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
PKeyes
Extremely fast process of making the glasses and shipping out in just a couple days!! Wonderful Frame but TERRIBLE that the lens were NOT made to my RX info. How do these labs NOT read the RX that you send them?? Now the Return process is a snails pace and saying that could be several weeks. WOW!! No reorder here, just a refund!
Response from Glasses.comJan 16, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Matthew Z.
I paid for glasses that are the wrong prescription. I even uploaded a photo of my prescription and got a response that Glasses.com recieved it.
Response from Glasses.comJan 16, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Keith M.
Quick shipping!
Response from Glasses.comJan 20, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Anthony
Site extremely buggy during purchase. Using my insurance benefits was extremely frustrating. The benefits didn't seem to apply at all. I placed an order and the page was just "loading" eventually after several minutes I refreshed the page and placed the order again. This time the insurance benefits applied but now I also had 2 orders. I was also not able to place an order for 2 pairs of glasses even though my insurance benefits include a discount on a second pair. Email support was also a mess. There were multiple tickets opened for my case and I eventually had to call into support, which directed me back to chat before hanging up on me twice. I had to use the option for calling from a landline phone.
Response from Glasses.comJan 16, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Theresa E.
Fit well Worth the price!! Saved over half compared to other places!😁
Response from Glasses.comJan 20, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Amanda H.
Cannot believe how fast these were made and delivered. They fit perfectly and are so comfortable.
Response from Glasses.comJan 20, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Robert
Fast, glasses fit and perfect
Response from Glasses.comJan 20, 2026
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
