Jonathan S.
Fast, easy, courteous customer service
Fast, easy, and courteous customer service.

Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Jonathan S.
Fast, easy, and courteous customer service.
Peter
After weeks of waiting and going back and forth on chat my glasses finally arrived and I have to say they look awesome and feel great. I guess it was well worth the wait!
Hlg
Got my glasses fast! They are super nice!! I'd recommend
Mike
Great customer service and fast delivery. Thank You
S. K.
Great job filling the prescription. Fast shipping,
Edward H.
What went wrong is the same thing that went wrong last time. The website sucks. The once very functional, but less glamorous website worked great--never had an issue. With this new site, I have had issues either ordering, uploading prescriptions, etc. This time I could not link my insurance and had to call twice to place my order.
Response from Glasses.comFeb 27, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
kyle S.
I just received the glasses and something is terribly wrong, I cannot see through them. I can't use them.
Response from Glasses.comFeb 27, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
MATTHEW T.
Customer Service response isnt the quickest. I used insurance but was unable to add my "welcoming gift" to my order because of using insurance.
Response from Glasses.comFeb 27, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]