Tarsem M.
Eyeglasses Quality Issue (brand name frames with extra thin lenses from glasses.com)
I recently received a pair of eyeglasses from Glasses.com, and unfortunately, my experience has been disappointing. The glasses I received were not well put together. There were visible exposed wires on a couple of sides, and noticeable gaps between the metal frame and the lenses. Overall, the build quality felt poor and not what I expected. I have never had these issues in the past when ordering similar frames and lenses from other vendors. These are brand names frames with extra thin lenses and very disappointed at the poor quality of the product I received. Since I just received them, I’m now having to go through the hassle of requesting a return or replacement, which is frustrating. I am hoping the company makes this right, but based on this experience, I would be cautious when ordering.
Response from Glasses.comApr 7, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].



