GlassciasReviews of glasscias.com

3.052 reviews
Home Goods Stores
439 Grim Avenue, San Diego, California

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Glasscias

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About Glasscias

We started with a simple mission at heart: "to help people drink better." In Glasscias, all glasses are designed with beauty AND brains, here you'll find glassware that will last a lifetime. If you're looking for glassware that's as chic as it is practical, you've come to the right place.

Glasscias (glasscias.com) has 52 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: glasscias.com
Website: glasscias.com
Category: Home Goods Stores
Location: San Diego, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Glasscias reviews

52 approved reviews, newest moderated first

Susan C.
Dec 17, 2024
This was not what was advertised.
This was not cut Crystal! It was pressed glass with a seam down the side. Definitely not worth what I paid. Will be returning it. I feel like I was scammed!
Response from GlassciasApr 19, 2025
Hi Susan, We're truly sorry to hear about your experience. Please know that your feedback matters to us. Our Customer Experience & Resolution Team has been set up specially to help with situations like this, and they’ll be reaching out to you shortly to assist and make things right. The Glasscias Team
sargeant
Dec 11, 2024
Unresponsive to Return
I received my package and was not happy with the feel or look of the "josephine-style" glassware. I have reached out to return and refund the purchase, but have yet to hear back from them.
Response from GlassciasApr 19, 2025
Hi Sargeant, We're truly sorry to hear about your experience. Please know that your feedback matters to us. Our Customer Experience & Resolution Team has been set up specially to help with situations like this, and they’ll be reaching out to you shortly to assist and make things right. The Glasscias Team
Sam F.
Nov 23, 2024
This is a 100% Chinese fake for the…
This is a one hundred percent Chinese fake for the price of the original glasses. I bought the Josephine N3 here, but at the same time at the original Josephinenhutte store. It was a crude fake, at $60 per glass. I don't recommend it. I talked to Matteo, who told me that we are wine lovers and recommended that we try our glasses inspired by Josephine. However, he did not answer my question twice whether this glass is a Chinese fake. I took a chance and ordered them, the delivery was from China... It doesn't look like the original, and it doesn't cost $60
Response from GlassciasApr 21, 2025
Hi Sam, This is Jessica from the Customer Experience & Resolution Team at Glasscias. I came across your review on Trustpilot and wanted to reach out directly. I'm so sorry to hear that your experience wasn’t what you expected. We take concerns like yours seriously and would love the opportunity to look into it further. However, we couldn’t locate an order under your name in our system. Would you mind sharing your order number or the email address used for the purchase? Once we have that, I can follow up promptly and do my best to make things right.
Michael J.
Nov 22, 2024
Poor Start, Satisfactory Result
Tracking link provided by Glasscias is a dead link, cannot track my order. Tried emailing customer service, no reply. Unacceptable customer service. UPDATE 11/29/2024 Following my 1 star review above, Matteo replied to my 11/22 email on 11/24 and provided an alternate tracking link which showed the entire process. These items ship from mainland China, so expect 3 to 4 week deliveries. I'm upgrading my review to 3 stars due to his helpful reply. The glasses arrived in tact by an independent courier (which I found a little odd), but were packed very securely in a bubble pack with several layers of protection. The glasses were not boxed and had no labels or identifying paperwork whatsoever. However, they seemed well-made and heavy, not thin and brittle, and the spinner feature worked nicely. Though I am generally satisfied with the end result, because of the overall experience, I would be hesitant to purchase from Glasscius again.
Marc F.
Oct 3, 2024
Not s bad glass overall
Not s bad glass overall, but a very poor replica design of the Josephine white wine glass overall, a bit heavier too...I will now order the real one...gave it a shot, some u win some u lose
Response from GlassciasApr 22, 2025
Hi Marc, Thank you for giving our glassware a try and for taking the time to share your thoughts. You're absolutely right, the Josephine glass inspired our design, but it’s not a perfect replica. We aimed to create something with a similar silhouette and solid craftsmanship at a more accessible price point. We’re sorry if that wasn’t clearly communicated upfront. That said, we never want you to feel like you lost out. We'll be reaching out directly to see how we can make it up to you, whether it’s compensation or something else that works best for you. Thanks again for the honest feedback. It really helps us improve.
Pillon
Aug 28, 2024
Would have liked a faster delivery
Would have liked a faster delivery, however glasses arrived not damaged and greatly appreciated by the gifted.
Response from GlassciasSep 2, 2024
Thanks for your feedback! 🌟 We're glad the glasses arrived safely and made a great gift. 🎁 We're working on speeding up our deliveries and truly appreciate your patience. Looking forward to serving you again soon! 😊
Teresa S.
Aug 26, 2024
Martini glassesSecure packaging as it was glass
Secure packaging as it was glass. Quality is perfect. Good service. I will definitely be buying more
Response from GlassciasSep 2, 2024
Thank you for the great review! We're thrilled to hear you were satisfied with the packaging and quality of the martini glasses, as well as our service. We can't wait to serve you again soon! 😊🍸
Kevin S.
Aug 25, 2024
Order #GS127122
Order #GS127122 Order date 2024-07-28 03:32 This is now almost 4 weeks ago and it states delivery is 2-3 weeks. At the same time there is no reply on mails when posting an inquiry. We have one week before going back to Denmark and wonder if we're ever going to see the glasses. These glasses are meant for rum rating shots in a now global forum! Very poor customer service.
Response from GlassciasSep 2, 2024
We're truly sorry to hear about the delay and lack of communication, and we understand your concern, especially with your upcoming departure. Our customer service representative will be reaching out to discuss a resolution. We are paying high attention to this issue and will resolve it ASAP. 🌍🥃

GlassciasReviews of glasscias.com

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This was not what was advertised.

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This is a 100% Chinese fake for the…

Poor Start, Satisfactory Result

Not s bad glass overall

Would have liked a faster delivery

Martini glassesSecure packaging as it was glass

Order #GS127122