Michael J.
Poor Start, Satisfactory Result
Tracking link provided by Glasscias is a dead link, cannot track my order. Tried emailing customer service, no reply. Unacceptable customer service. UPDATE 11/29/2024 Following my 1 star review above, Matteo replied to my 11/22 email on 11/24 and provided an alternate tracking link which showed the entire process. These items ship from mainland China, so expect 3 to 4 week deliveries. I'm upgrading my review to 3 stars due to his helpful reply. The glasses arrived in tact by an independent courier (which I found a little odd), but were packed very securely in a bubble pack with several layers of protection. The glasses were not boxed and had no labels or identifying paperwork whatsoever. However, they seemed well-made and heavy, not thin and brittle, and the spinner feature worked nicely. Though I am generally satisfied with the end result, because of the overall experience, I would be hesitant to purchase from Glasscius again.