Jeanne O.
Mistake fixed and problem solved. Excellent product!
My initial order was all screwed up. Pictures and dates were reversed. BUT, the customer service dept reached out IMMEDIATELY. and corrected the problem. The ornaments turned out perfectly. They were apologetic and professional. I couldn't have asked for a b etter cs experience. Do not hesitate to order from this company that stands by their product 100%.
Response from Giftshire Inc - Personalized GiftsNov 6, 2025
Dear Jeanne, Thank you so much for taking the time to share your experience. We truly apologize for the initial mix-up with your order, but we’re thrilled to hear that our customer service team was able to resolve it quickly and to your satisfaction. We always strive to deliver excellent products and a seamless experience, and your kind words mean a lot to us. Your feedback motivates us to continue improving, and we appreciate your trust in us. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us! Best regards, Giftshire Team

