GiftedTouch.comReviews of giftedtouch.com

Excellent company to do business with and the products are of the best quality.

The chairs look great on-line and i even got a personal phone call from the owner/manager however the chair did not arrive on time. It was a couple weeks delayed and the stirrups came in a separate delivery. This separation was never explained. Upon delivery the deliver person had just has a surgery and was not sure if he could lift the chair. He did lift the chair but the whole time we were concerned for his safety. As soon as the chair was delivered we tried to place the headrests in its proper place but the releasing bar was stuck. We had a telephone conference scheduled to trouble shoot this problem i had to pay my staff overtime to b there and i was at another meeting. The meeting was delayed due to some other issue likely another unhappy costumer. I finally paid a handy man to fix the Headreasts. We did get a video on how the headrest was suppose to work and were shown this with the back if the chair disassembled. This was already apparent without the video but may have been helpful to others with this problem. Once the stirrups arrived it was determined that one of the side rails was bent. I was told to remove the rail and bend it back into position and that this should b very easy to do. The screws are so tight that i was not able to unscrew them. I will yet again have to hire a handy man to unscrew them. A new rail was sent to us however it is for a different chair and dies not fit!!!! The mechanics works fine once it has warmed up so first press even when held for the full second doesn't always work. I was told id get a 200 credit? I have not received anything? I will be sending the handy man bills but i am still waiting for the proper side rail.

Jeff has excellent customer service. Has been always very helpful . Been with the company for 4 years and I’m very happy with the service.

Better than expected.

Super happy with the treatment table that I ordered. Great service.

As a first time customer - My questions were answered promptly and honestly - the purchase was delivered without delay..

I haven't received my order yet so why are you sending me this survey???

The ordered item was not delivered as scheduled. The customer service support is inefficient. Do not recommended the website for any purchase