GiftedTouch.com Reviews | Read Customer Reviews of giftedtouch.com

GiftedTouch.com Reviews | Read Customer Reviews of giftedtouch.com

GiftedTouch.com reviews

156 approved reviews, newest moderated first

Angela Pisoni B.
May 27, 2017
a few experiences
I have purchased a few things previously with no problems. Recently I ordered and paid for an item..a few weeks if not more went by and I had not received it so I called the company and was told that the item I purchased was actually out of stock. A phone call letting me know about that would've been really nice.
Response from GiftedTouch.comJun 10, 2017
We had emailed the customer in this instance in order to communicate the availability status of the item in this purchase. They did cancel that order. When the item came back in stock , and we verified that to them, we shipped the product out and it delivered in a timely manner. We do appreciate all of our customers, and we do strive to make every experience Fantastic. We wish you the Best, and we thank you for letting us know your feedback and your needs.! Best regards, The Team At GiftedTouch.com
Report
Ryan and Naylah (OMNI Total H.
May 25, 2017
Gifted Touch- An exceptional great company.
Fantastic customer service!!! They definitely go the extra mile to ensure you get the products you can want and need. Very knowledgeable, professional and extremely efficient. We would definitely do business with them again and I would highly recommend them to friends and family. Thank You Gifted Touch!!! Jeff Roth is truly awesome.
Response from GiftedTouch.comJun 10, 2017
Ryan and Naylah contacted us back in 2016, and we worked together for over 6 months, honing their target products until they had their order just right. We provided background information on products, availability, shipping options, discounts for volume, and coordinating logistics. When they were ready to receive, we shipped many many items to their freight forwards in Miami so that the equipment for their practice would make it to Trinidad, where they are based. A True pleasure from start to finish, thank you!!
Report
Hanna
May 24, 2017
didn't arrive during scheduled date or time
So far the company has been better than other chair companies we have worked with. But we scheduled a delivery for the chair to arrive today. It cam yesterday in the middle of clinic flow instead. A bit chaotic but we managed to make it work. Not sure what the point of scheduling a day and time for delivery is.
Response from GiftedTouch.comJun 10, 2017
Hanna, We were sorry to hear that the deliver didn't go as you had hoped and expected. We always do our best to provide a convenient and well-informed delivery experience for all of our customers. We work with over a dozen freight companies in order to ship very large treatment equipment by freight all over the United States, with multiple shipments in transit across the country every day. The shipments are routed to local delivery terminals which are located almost every medium and large city in every state. Each of those locations has their own local culture and staffing procedures. Unfortunately It is not standardized at all. It is truly an imperfect system, and we do apologize that there were inconveniences. We really try hard and do the best we can, but sometimes there are variables with this type of freight shipment that are beyond our control. Weather, traffic, and routing can also be a factor. We are proud to be able to ship all of this treatment equipment around the United States at No Cost to our customers. We do it for free, and we do it to support you in your success. We hope you Love your table, and that your business thrives.!! Best regards, GiftedTouch.com
Report
Susan
May 13, 2017
Incredible!
I'm very pleased with the quality of this company's products. We ordered treatment chairs for our brand new medical spa. They are just gorgeous and the quality of the chairs is beyond our expectations. Customer Service for gifted Touch was incredible. I highly recommend you purchase your medical spa office supplies from Gifted Touch. They aim to please, and that is exactly what they did. My doctors and I are extremely satisfied with these treatment chairs, stools etc... if we could give 6 stars we would! Shipping was fast, the price was phenomenal and the service was impeccable. Thank you Gifted Touch for adding a special "Touch" to our new business!
Response from GiftedTouch.comJun 10, 2017
Susan, WOW! Truly the Best Review Ever. GiftedTouch.com is so Grateful for your praise! But more importantly, we're thrilled that you're happy—and that our success contributes to your happiness. We hope it contributes to your success as well. But with an incredible attitude like yours, we think it's pretty much guaranteed!! Best of Luck and Great Fortune to You Always! —The Team at GiftedTouch.com
Report
Ann
Apr 24, 2017
Good company, iffy product
Good company, iffy product We ordered a reclining chair/bed. There was an issue with the delivery where one of the 2 boxes shipped to us was returned to Gifted Touch's warehouse instead of being delivered. Not the company's fault, and they eventually helped us sort it out, but it was a bit of a headache. Then when the 2nd box arrived and we went to assemble it, we had more headaches with the assembly - the wrench included was too small for the bolts we had to use the wrench on. Eventually we got it assembled and so far it works well, but the whole process wasn't as easy as I had hoped it would be.
Report
Code
Apr 21, 2017
Received our Facial Chair Intact no …
Received our Facial Chair Intact no damage, works Wonderfully! The color is a nice bright white. The company was quick to process our order and shipping was fast! Thank You!!! Vitalize Med Spa Gilbert, AZ
Report
Lisa T.
Apr 6, 2017
Awesome experience
Awesome experience, love my table, shipped fast, good explanation of shipping procedures. Would highly recommend.
Report
Jonathan
Mar 1, 2017
Great Customer Experience
Owner called me directly. I cannot say enough good things about the customer service. Table was delivered one day later. Amazing. Great savings! I've used far more expensive tables, and though I do not have a history of use to report (yet) it seems to be more than capable of doing the job!!!! Attractive table, and thing I like best, is the fact that there are no hydraulics involved. These have always been what fails/causes trouble over time.
Report