GiftagoReviews of giftago.co

Response from GiftagoSep 8, 2022

Hi Alexxus Crile, Thanks for taking the time to share your feedback with us. It means so much to us when our best customers share their experiences and we are extremely delighted that we were able to meet your expectations. We will continually try our best to improve our service and products so that customers will always have a happy experience when shopping with us. We look forward to a future business with you soon. Regards,

Response from GiftagoSep 8, 2022

Dear Anne, Please accept my sincerest apology on behalf of Giftago and I would like to take the opportunity to resolve your concerns and earn your continued trust. It would be really appreciated if you can send photos of the item received and additional details regarding your experience to our email: [email protected] with title as "Trustpilot_OrderID" so that we could assist you as soon as possible and give you a satisfactory solution to your issue. Thanks for your cooperation and we look forward to hearing from you soon. Regards,

Response from GiftagoSep 8, 2022

Hi Taylor, We're glad you have a great experience with our products and service. We really appreciate you taking the time to share your feedback and being so open with us. Customers like you made our business possible and we look forward to a future business with you. Regards,

Response from GiftagoSep 8, 2022

Dear Shawn, Please accept my sincerest apology on behalf of Giftago and I would like to take the opportunity to resolve your concerns and earn your continued trust. It would be really appreciated if you can send photos of the item received and additional details regarding your experience to our email: [email protected] with title as "Trustpilot_OrderID" so that we could assist you as soon as possible and give you a satisfactory solution to your issue. Thanks for your cooperation and we look forward to hearing from you soon. Regards,

Response from GiftagoSep 8, 2022

Dear Oma Singh, We are so sorry for your unsatisfactory experience with the delivered keychain. As we confirmed with you via customer support email, a new replacement item is being processed to compensate you. Please rest assured that the issue root was detected by our Production Team and we already changed our technique to print the picture to the keychain securely. Our customer support staff will be back to update you on the tracking number of the new package soon. If you have any questions, feel free to contact us again at [email protected]. Regards,

Response from GiftagoSep 8, 2022

Dear Marita Davis, We are so sorry for the late shipment. We already feedbacked the issue to the shipping carrier and they promised that the situation will be improved. Once again, we are so sorry for your unsatisfactory experience with the shipping serivce. According to the tracking system of the shipping carrier, the package arrived at your address on September 6, 2022. Please visit the link below for further information: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490314027927245515 Could you please let us know your experience with the delivered item? Your sharing is so valuable for us to improve our business operation as well the customer service in order to bring our valued customers happier and more satisfying experiences. We look forward to hearing from you soon. Regards, Customer Support Team