We specialize in selling unique personalized and thoughtful gifts for any occasion.Whether you're looking for a birthday present, anniversary gift, or just something to show someone you care, you'll find it here.Browse our selection of items and find the perfect gift for your loved ones!
Giftago (giftago.co) has 749 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
giftago.co
Website
giftago.co
Category
Wedding & Party
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The Joshua tree I got is just too small with even the smallest brush and a 10x magnifier; not even a toothpick would work.
Plus not even close to having enough paint and I got two hours in. This is not relaxing and have a headache from eye strain.
Sorry.
MB
Michelle Bartlett D.
Expected better quality for the money
I loved the print and pic but the quality of the blanket itself was super thin and cheap for the $61 I paid for it. Very thin and sherpa was extremely thin. Honestly you are paying for the print alone. I would definitely not recommend. I wish I could upload a pic to show how thin and cheap.
KS
Kristal S.
UPDATED REVIEW ON 3/6/24
INITIAL REVIEW ON 2/13/24: Several weeks ago I ordered a blanket from Giftago a few weeks ago & spent approximately $100.00. FIVE days ago, I received a message that my blanket was preparing for shipment. However when I go onto the website for tracking info, the status still shows that it is being made. The company's phone goes straight to voicemail and they are NOT responding to my emails. This company takes your money and does NOT provide products. RIP OFF!!! CONSUMERS BEWARE!!!
UPDATED REVIEW: Once I put my complaint on Trust Pilot, the company did begin to e-mail me back. This was greatly appreciated. I still never spoke to anyone on the phone but at least the company was finally responding. It was explained that although I was receiving multiple emails that my blanket was on its way, that in fact the items needed to make the blanket were out of stock. My shipping was refunded and I was told that I would receive express shipping free of charge. I was also given the option to cancel my order and get a refund. I decided not to cancel my order in hopes that it would come quickly. (It was for someone's birthday on 2/15.) My blanket arrived on 3/4/24 after making its way from Vietnam (per the email that I received explaining the long shipping process). It is beautiful indeed! I wish they would give accurate shipping estimates and updates to allow the consumer to know upfront the ETA. Automatic shipping updates should be disabled, in my humble opinion, as this creates false hopes and leads to frustration. That being said, I wanted to update and amend my initial review. This company DOES send you your ordered items. It may take a while.... but eventually you'll receive it. I will update my star from a 1 to a 2.5 (if possible) as I continued to receive erroneous shipping timelines even once in contact with customer service. I cannot give 3 stars for the reasons listed above. However, it is a beautiful blanket!
Response from GiftagoFeb 15, 2024
Dear Kristal,
We sincerely apologize for the delay in processing your order and for any inconvenience this has caused you.
Due to unforeseen circumstances, we experienced a shortage of materials, which resulted in a longer processing time than initially expected. We understand how frustrating this situation must be, and we're truly sorry for any disappointment or inconvenience it has caused.
Rest assured, we've sent you an email detailing the status of your order, and we kindly ask you to check your inbox for further information. Our team is actively working to resolve this issue and ensure that your order is processed and delivered to you as soon as possible.
Once again, we apologize for the inconvenience and appreciate your patience and understanding in this matter. If you have any further concerns or questions, please don't hesitate to reach out to us.
Thank you for your understanding.
Best regards,
Customer Support Team.
GA
Garnette A.
The blanket was not what I expected
The blanket was not what I expected. Not a good quality for the price
LA
Lea A.
Not made right
My blanket was not the shirt style or color I chose in my invoice so it wasn't my aunts favorite color which is blue instead it was pink and had an off the shoulder top instead of the turtleneck which fits her style better.
RP
Robbi P.
Took forever for it to get here
Took forever for it to get here. Just made it in time for Christmas which I am thankful. For the price, size and quality not up to my expectations. Doesn't even cover my grandkids up.
AE
Ann E.
Your shipping is horrible.
Your shipping is horrible.
AP
Amanda P.
Poor quality for the price
Was so excited to get this blanket for both of my kids. Really didnt think for the price they were going to be so cheap. Not happy with quality. Maybe a different style blanket may be better but i think i got the premium one to start with. Wouldnt recommend pertty disappointed.
Response from GiftagoDec 8, 2023
Dear Amanda Plachy,
We sincerely regret to learn that our products did not meet your expectations. Your satisfaction is our priority, and we would appreciate it if you could provide more details about the issues you encountered.
Kindly share your concerns with us via email at [email protected]. Your feedback will assist us in addressing the matter promptly and improving our services.
Thank you for taking the time to communicate with us. We are committed to ensuring your experience with Giftago is positive.