GiftagoReviews of giftago.co

Response from GiftagoSep 27, 2022

Hi Sergio. Thank you for your feedback, we are truly sorry about this. As per my checking, I'm glad to inform that your order has been shipped our on September 19th and is on the way now. Shipping details with tracking link have been sent to you email, could you please double-check the mailbox or shoot us a message at [email protected] for more assistance? Thanks for your cooperation and we look forward to hearing from you soon. Regards,

Response from GiftagoSep 13, 2022

Dear Craig. First of all, we want to send you our profound apology for all inconveniences you might encounter when having the order. We understand your frustration and anger in this situation. Since we can not locate any conversation from you in our system, could you please send some pictures of the delivered sign to our customer support email: [email protected] so that we can check them out and issue an appropriate compensation for you? In fact, we should have been the one to initiate contact with you first, but we were unable to find any order information based on the information you are providing. We are so sorry about that. Once again, we are truly sorry. It is hopeful that you can provide us with more information related to the order so that we can give you better support. Thanks for your attention and we look forward to hearing from you soon. Regards,

Response from GiftagoSep 13, 2022

Dear Laura, Please accept my sincerest apology on behalf of Giftago and I would like to take the opportunity to resolve your concerns and earn your continued trust. It would be really appreciated if you can send photos of the item received and additional details regarding your experience to our email: [email protected] using the email you placed the order with, so that we could assist you as soon as possible and give you a satisfactory solution to your issue. Thanks for your cooperation and we look forward to hearing from you soon. Regards,

Response from GiftagoSep 13, 2022

Dear Megan, We're terribly sorry about the experience you had. Please accept my sincerest apology on behalf of Giftago and I would like to take the opportunity to resolve your concern. It would be really appreciated if you can send photos of the item received and additional details regarding your experience to our email: [email protected] using the email you placed the order with, so that we could assist you as soon as possible and give you a satisfactory solution to your issue. Thanks for your cooperation and we look forward to hearing from you soon. Regards,

Response from GiftagoSep 13, 2022

Hi Crystal. First of all, we want to send you our profound apology for all inconveniences you might encounter when having the order. We understand your frustration and anger in this situation. We tried to search for the order you might had on our order but there was no one recored under your name. In order that we can support you better, could you please send us your order number or the transaction ID to our customer support email: [email protected] ? Once again, we are truly sorry. It is hopeful that you can provide us with order information so that we can give you a better support in the near future. Thanks for your attention and we look forward to hearing from you soon. Regards,

Response from GiftagoSep 13, 2022

Dear Maddie, First of all, we want to send you our profound apology for all inconveniences you might encounter when having the order. We understand your frustration in this situation. Could you please check our new email in which we proposed the solution? We are looking forward to your reply so we can send you the best compensation and give you a better experience this time. Once again, we are truly sorry. Thanks for your attention and we look forward to hearing from you soon. Regards,