Giant FoodReviews of giantfood.com

I would like to take a moment to say thank you to, a cashier at this store, Yvonne, and as Assistant Manager, I believe her name is Tiana. These two women are such hard workers and always so very professional, under all circumstances. It is indeed a pleasure to see that True Customer Service Does Still Exist. Thank you, Giant!!!

A security officer wrongly accused a customer , that was really shopping and did not apologize and the customer took on police brutality that was greatly appreciated.

I have utilized the Giant food store habitually over the last couple of years because of its closeness to my home. But it has become more and more evident that their prices are inflated and in fact they gouge their customers compared to Walmart and other competitive grocery stores. Take a moment and compare prices at Giant with Walmart, you will find .50 cents or more price differences on most commodities. Giant also constantly targets its customers at checkout with donation prompts, what seems on the surface as charitable interventions is in fact an evil corporate public relations scam where giant collects these donations and then uses them for their own PR purposes and also most probably to reduce their tax burden when in fact it is a another way they make their customers pay more for using their stores. They do have a loyalty rewards program but with closer analysis a customers will only get mere pennies back while the store is jacking up their prices on their commodities. Beware of using Giant if you are trying to save any money, Walmart may be a global entity but they do not act like their really are doing something special for their customers while Giant uses clever PR ploys to make their customers pay significantly more a checkout.

I talked to the lady Miss Nola for three days about a Dr Pepper cake she told me to call Monday morning to order the cake for her to just tell me she did not have time to get it ready for Thursday very bad business

Joined in the free ham promotion for Christmas, when I accumulated the correct number of points I had the certificate printed. I went in yesterday to find out that they are out of hams and will NOT be getting any more. The meat department suggested I get a frozen lasagna? Sure, merry Christmas welcome to my home, here's a frozen lasagna. Ridiculous!! I'll be taking my business somewhere else.

The Outstanding Customer service from Fran my cashier today, December 17 around 11:00 AM. She was an outstanding cashier and enjoyable to have her as my cashier. I shop once a month and bought $346.00! I worked for 10 years split between Colonial Village Meat Market and Raph Corner Grocery Super Market, so I know what I am talking about for sure. At Colonial I work in every department starting as the clean-up boy in the meat department and worked up to Store Manager with keys to the store and combination to the safe and alarm. At Raph Corner I stared in manager training position could have gine far but I finish graduated from Temple University and I am a CPA retired now. One thing I know is that the last point of contact with a customer is the cashier which is Critical! I also worked at American Olean Tile and AT&T Wireless and was recognized by all level of management as outstanding employee and outstanding customer service. I can be reached at (484)802-8915 if you have any questions. Fran be a great trainer of new cashier.

The Tuesday evening before Thanksgiving 11/25/2025. I was shopping for someone that could shop anymore and needed specific care products. I needed some specific dove lotion that was locked. I asked several for help, everyone said they would call, but for 15 minutes no help. Finally I was told to go to Customer Service and that service was closed. All employees must have started their holiday. Addison showed up and was very helpful. Thanks for Addison!

Always have what i need and good pricing