The Ghibli.StoreReviews of ghibli.store

The customer service I’ve received with this purchase is absolutely excellent. They informed me of an address discrepancy, which not all companies take the time to do. I live on the line between 2 areas and I regularly don’t receive packages because of address issues but I’m confident this will be received. I also mentioned the purchase is a birthday gift and they took the time to let me know the shipping timeframe in the event it wouldn’t make it in time. The diligence to ensure I was informed is rare, and very appreciated!

Everything was better than what ordered, they are very quick to respond when contacted, and delivery time was on the date promised. Will absolutely be returning for more goodies!!!

The items I ordered are just as described and pictured. The most impressive thing is the customer service. They are excellent at communication and addressed my concerns very quickly. The orders came as promised and were better than I expected. I am very happy with the purchase

Very happy with the support. They were happy to fix an incorrect delivery address and helpful when the packet had problems at delivery, providing us with the correct details to resolve the issue.

The customer service was outstanding. They went above and beyond to make sure I got my order when it was shipped to the wrong address. However, I was a bit disappointed in the quality of the shirt. Feels like that kind of Cricut quality that will wear off in a few washes. I bought it for NYCC, so at least it will last the one day, but I don't have a lot of hope it will last long after that. I would gladly buy other merch from them.

1. The person handling fulfillment caught part of a shirt in the shipping bag seal. The shirt was damaged/ripped because of trying to get it out of the seal. 2. The sweatshirt is missing. 3. It's not official merch. The web site and branding makes that misleading. Shipped from an individual. Payment also went to a different individual.

The statue of Calcifer I bought was perfect and it looks great on the shelf I bought for my mother! She loves it! At first there were some issues for the shipping, but after emailing them, they reassured me about it that everything was taken care of and I'm glad to have the item I got for my mom! Product was true and real!

Everything amazing! Thank you