ZealthyReviews of getzealthy.com

They were very informative and the process was smooth and the med are doing me really well.

So glad you asked for my input! My rating is actually ZERO stars. My engagement with GetZealthy has been one of THE most egregious, unprofessional and disappointing customer service experiences in my life. - I get conflicting/incomplete or no responses to critical medical related questions. Important information on medication is not provided. For example, I am unable to use the medication because it MUST be refrigerated, a critical detail that was not clarified in advance of purchasing the product. I travel every week, making it impossible to meet these conditions. - I've asked for instructions relating to taking the medication which have stumped staff who said they'd investigate, but I never hear back. It's been 10-days since I placed my order and I am unable to proceed with taking the medication. - The support team recommended a video call to get clarification on my unanswered questions. I found the link and made an appointment. The link to save to calendar did not work. Then, when I went back to the link to try again, the entire video section had been deleted from my portal dashboard. I was then advised that the video service is not available to weigh loss patients. I was unable to cancel the appointment because the link was gone. I was told I would be charged if I no-showed for the video appointment. I requested cancelation via chat. The video session remained live. I dialed into it at the originally scheduled time. No provider joined the call. Note below section “Meet with a Provider” service which is currently advertised as part of your offering for weight loss clients. - Prior to placing my order, I carefully reviewed the Weight Loss FAQs. Nowhere did it say "NO Refunds" which is the response I keep getting in what appears to be a canned chat response. Based on my experiences and inability to use the medication, I am requesting a refund. I know this is possible since you acknowledge refunds in the FAQ below – see Refund section. I have offered multiple times via chat to return the unused medication as I am unable to use it due to lack of disclosure of key information noted above. If you send me a pre-paid return envelope, I will send everything back to you in the original packaging. PLEASE CONFIRM APPROVAL OF MY REFUND REQUEST WITHIN 24 hours. - I intend to cancel my subscription since I am unable to use this product. Let me know if I should cancel my subscription now or once I receive confirmation of my refund request. See cancellation section below. Needless to say, I am disappointed. I thought I was dealing with a professional pharmacy, but this experience has proven that GetZealthy is unprofessional, dishonest, and misrepresents your offering. It’s high risk and dangerous. After digging deeper, I see that my perspective is consistent with many other reviews and that GetZealthy is viewed by many as a scam. It’s unfortunate and I am eager to get my refund resolved quickly so I can put this experience behind me. Thanks for your help! UNDER GET ZEALTHY URL WEIGHT LOSS FAQ: If your purchase is eligible for a refund and has been confirmed that it was issued by our team it should be back in your account within 7-10 business days depending on your bank. Please keep in mind that we can only issue a refund back to your original form of payment, so if you cancel that form of payment we are unable to issue a refund of any kind. Any other questions or concerns on your refund please message your care team or email support at GetZealthy (Links not allowed in reviews) You can cancel your membership easily by selecting “Manage membership” in your profile then select “Manage plan” to cancel your membership. in Patient Portal Profile (links not allowed in reviews) UNDER GET ZEALTHLY URL: How it works Sign Up for Care Create an account and answer some questions about your health. It shouldn't take more than 5 minutes! Schedule Your Care Select a Zealthy provider and be seen right away or schedule a visit in advance. We have same-day appointments. Meet with Provider Get treatment from a highly trained Zealthy medical provider including diagnosis and prescription if appropriate. Start Feeling Better Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. Message with your care team and schedule follow-ups.

This is a scam. Stay away. Force you to get a membership to get semaglutide, but won’t deliver the product in a timely manner if at all. Have to jump through hoops to cancel membership and they have refused to refund me for the product that was never delivered or the useless membership. AI handles complaints. Stay away!!!

Very approachable and understanding.

I think the customer service and explaining things is very important and appropriate

Excellent customer service

Very affordable , good if you don’t have insurance . The only problem that I’ve had with Zealthy is that they somehow charged my old card that was deactivated and over drafted my account , so that is causing me a pretty big inconvenience.

So far so good!! I’m down 17lbs in less than a month. The company has been awesome to work with.