Annemarie
I paid for the service
I paid for the service. Unfortunately the Dr didn't show up for the appointment so I waited for an hour and a half online. I called to cancel my service but it's non-refundable they stated and the next available appointment wasn't for 6 days. Customer service was unable to refund my money but was friendly.
Response from ZealthyApr 3, 2024
Hey there Annemarie! These are two things we do not like to hear. We want to apologize that one of our Providers did not show up for your appointment. This is absolutely not ok and we will be looking into it. We want to look over the fee and see what we can do about the refund. Please email [email protected] with reference, Ticket #35400Lydia, and we will do what we can to help. We look forward to working with you further.



