High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
After not receiving my medication, Zealthy told me to contact UPS to inquire about their shipment. I did so and was advised by UPS the shipment was considered lost and to follow up with Zealthy. After all the back and forth and still not receiving my medication. I requested they re-ship my medication and still two weeks later am still without my medication! I feel like they are hindering my results which in turn is costing me more money by not being able to continuously take the medication for results isn’t good for my body to be on and off the medication. I believe I will have to cancel my subscription and feel they really don’t care either way! Would not sign up with this service! Bad communication and bad customer service 😢
Response from ZealthyMay 10, 2024
Hey Lisa! We checked your account today and see you should have received the order. If you did not, please call back the number and request to speak to the Zealthy Coordinator who left you a voicemail, as they are specifically working on your account. We hope all is well and wish you the best!
DH
Donnie H.
I need to Kno when my medical marijuana card will be here my name is Donald hogg I already seen the doctor and paid my money for everything 81.50
I need to know when my medical marijuana card will be here Donald hogg I already seen doctor. And paid my money 81.50 plus I got Medicaid and Medicare
MW
Meghan W.
All steps in process very easy
All steps in process very easy. Prescription was sent to pharmacy. Just submitted for my first refill
Response from ZealthyMay 9, 2024
Hey Meghan, we are so happy to hear that your Zealthy journey is going so smooth for you. We wish you the best of luck and thank you for your feedback.
KB
Kelly B.
Staff are wonderful and very responsive…
Staff are wonderful and very responsive with questions or concerns.
My order was quickly processed and delivered super fast! So happy that I found such a great practice to help me through my weightloss journey.
Response from ZealthyMay 9, 2024
Hey Kelly! We are so happy to hear that you are having such a stellar time using our services. We are so happy to be on this journey with you and wish you the best of luck!
BE
Beth
Easy to order
Easy to order. Great team that encourages you along the way. Easy to access help if needed!
Response from ZealthyMay 9, 2024
Hello Beth, we are so happy to hear that you are having such a smooth process while using our services. Thank you so much for your feedback and we wish you the best of luck on your journey.
CJ
Carla J.
I started zealthy January 2024
I started zealthy January 2024. My start weight was a very solid 236. I had tried any diet program, pills, weight loss programs, Weight Loss Clinics to no avail over the past 40 years. Atkins got me to 222, but quickly would gain it back if I ate anything but lettuce and tuna.
I weighed 208 this morning and am finally getting used to what I can and cannot eat without burping (eating too much), bloating and gas. Not much trouble with diarrhea if I keep to my healthy eating. If I start craving sweets, I have an apple with a little tin of caramel dip. I don’t and cannot process granulated sugar, so that has been totally cut out of anything. I used sugar fee creamer in my one cup of coffee in the morning.
I couldn’t be happier with this program 🤗
Response from ZealthyMay 8, 2024
Hello Carla! Congratulations on all you have accomplished so far! We are so proud of you and extremely happy to hear that you are having such a rewarding experience using our program. We thank you so much for taking the time to review us. All of us here at Zealthy are wishing the best of luck going forward!
RM
Raul M.
Ignored for over a month, and never received any products or services.
I called and messaged several times asking this company to update my card so I could receive my prescription, but every time I was ignored, and so over a month after paying for the membership I still have nothing to show for it except frustration. I called the billing department about how they were still trying to run my old card, I messaged again after being ignored and asked them to please manually run my new card, I was told everything was fine, and yet things never changed, and I still never received anything. I practically begged anyone I could message to look into my issue and help me get a resolution, but to no avail. No matter what I tried at no point did anyone take the time to listen to me, look into the situation any closer, or help me fix the issue. I finally got tired of being treated so poorly, and waiting days between responses, so I asked them to help me cancel my membership and issue a refund for the charges, since I got absolutely nothing out of said membership. Once again I was given the run around, and told the charges were non-refundable as stated on their policy. Total scam to not follow through nor provide the services promised, and then use their policy to justify keeping my money as well. I’m all for respecting the policies, but not when the company doesn’t uphold their part of the agreement. I cannot give my business to a company that so blatantly disregards my needs and concerns, and does not care to listen when I reach out. This company has now wasted over a month of my time, kept my money, and caused so much frustration and emotional distress over being treated so poorly. Do not let this company do the same to you.
Response from ZealthyMay 9, 2024
Hello Raul! We are so very sorry to hear that you have run into this issue and are feeling this way when using our services. This is not ok, and we want to assure you we will be reaching out to help you with this order, as well as reviewing your messaging thread. We always strive to provide the best customer service and ease of ordering, and we apologize this was not done with you. We have just emailed you from, [email protected]. Please respond to the email we have sent as we would love to help you further and help resolve this entire situation. We look forward to working with you further.
EV
ernie V.
When will I receive my next shipment?
When will I receive my next shipment?
I over paid and have not received my refill.
My next injection is due this Friday. I have no GLP-1 left.
Response from ZealthyMay 8, 2024
Hello again Ernie, thank you for reaching back out to us. We do see that the pharmacy is working on fulfilling the order. Once we get tracking from them we are going to reach out to you with the tracking number. For now, we have reached out via email from, [email protected], please feel free to respond to this email with any additional questions or concerns. We are happy to work 1x1 with you regarding your Zealthy account. We look forward to working with you further!