ZealthyReviews of getzealthy.com

The experience with the health coach has been amazing! She has really helped me create a vision. Customer service is great too! Two reasons I didn’t put 5 stars: 1. They send a lot of automated “purchase one month of medication now at a discounted price!” When I’m on the 3 month plan. So their system doesn’t realize I don’t need meds. 2. Even though I pre-paid for 3 months, their system didn’t recognize that and charged me the $135 membership fee. I reached out to customer service and they quickly fixed it, but it was still slightly annoying. They need a way to tag people in the system who prepay for a certain number of months

The Quick response to any question that I have or concern.

My medications are timely and the staff is very responsive

Just started 2 weeks and loosing weight already

I was charged twice for medication but only received enough for 1 month ($189 twice). I was told by one representative that I would receive 2 months of medication but then when I finally got the shipment-it was 1 month supply. I wouldn't mind the double payment had I received 2 months worth of medication but that unfortunately wasn't the case. I admit I was really annoyed and my messages showed it but I feel like they are not very organized and continually tried to charge my card (more than the 2 times I was charged) to the point I had to attach a different card so it wouldn't go through anymore. Just be aware when you attach your card, they can hit it multiple times just for one order.

I received my three months of tirzepatide. They are quick to respond to any questions, or concerns I have. Easy to order, with great instructions sent with the medication.

They have been great!! I am feeling so much better with the medication and I trust them which I was a little unsure at first. It was a smooth fast process with no hidden surprises. They keep in contact and help me stay focused. Great company, I recommend for sure!!!

Zealthy provided false information prior to my subscription payment. I signed up for a consultation with the Zealthy healthcare team because I wanted to lose weight and I saw an advertisement saying that I could be approved for a weight loss medication through my insurance provider through the Zealthy website. I paid the fee for the initial consultation and completed the questionnaire. I received a message from Kelsey A. on my care team stating that my insurance covered the medication. The stipulation was that prior to me subscribing to their healthcare services that I would be covered by my insurance for the medication with a low copay amount. You must prepay for the subscription, so I paid $600 for my plan. Lo and behold, my insurance does NOT cover the medication. I would not have purchased the subscription, which is a requirement to receive the medication, if they had been truthful in saying whether I was actually covered or not. I would have just chalked up the $49 consultation fee as a loss. But Zealthy states "This [subscription] is required in order to have your medication sent to your local pharmacy." The message from the insurance company literally states "Not plan covered. Member pays $100% cash rate." Zealthy provided false information about coverage then claims they only provide refunds for "errors". This was a blatant falsehood in the style of a bait and switch operation.