ZealthyReviews of getzealthy.com

On May 9th 2024 I signed up for a medical membership with Zealthy to received GLP-1 (Trizepatide) Medications upon the initial sign up process I was charged $49 for the first months membership (discounted from the normal $135) the advertised price for the medication was $299. After it was determined that my insurance would not cover the medication Zealthy charged my card for the medication which I expected, what I did not expect was to be charged $430. So I messaged the company inquiring about the discrepancy in the charges. They sent me pricing outline which further confirmed that I should have only be charged $299. So i continued to try to get clarification on the issue it is my first month and according to their pricing document Month 1 includes either a 10MG or 20MG vial "Tirzepatide (Month 1) Includes 10mg vial or 20mg vial Typical dosage: 2.5mg per week (weeks 1-4)" So I should only be charged the 1 month price. they continued to insist that because I received a 20MG vial that I was charged appropriately. even though I never asked for a 20 MG and regardless of that according to their document a 20 MG is included in the $299 pricing structure. this chat went on for quite some time with me explaining that I never agreed to pay $430 and I should not have been charged $430 and just asking for the difference to be refunded. Yesterday 5/21 I received a call from a representative regarding the issue saying that I did in fact receive what I paid for I went on to explain the issue of what was advertised Vs. what was charged he said that they do not even have a way to refund customers money. I thought it strange that any company that can accept funds can not refund them. That conversation was not going anywhere So I let him know that I will be cancelling and I feel like it was a bait and switch. additionally no where on the website or after signing up do they tell you that you monthly medication price will not be be the advertised $299 but that it will continually go up and up and up. that is not explained anywhere. I cancelled my membership and would advise anyone to steer clear of this company as they are not forthcoming fro the get go, but then overcharge and don't take any accountability for the mistake.

Please do not order anything from this company, they illegally deducts thousands of dollars from out of your account without any authorization. You can never speak to anyone who speaks proper English and they just lie and say they will call you back and never do! HIGHLY DO NOT RECOMMEND

Very helpful and very easy process

So far it’s been going great.

Update: They did refund all of my money! Thank you! I see the emails and will update this post once funds are received. Thank you.**I have emailed and you all emailed back and told me I cannot get a refund even though I do not have your product and canceled a hour after you took the money from my account.** Don’t do it!!! I went on their site and signed up. I was approved to get a prescription. The communication was great. After reading many of the reviews and getting an email this morning saying it would be 7-9 days before product ships. I decided to go another route. I canceled my membership and asked for a refund. I requested the refund the same day I was approved. Now, I can’t get a response. Hopefully, I will get my money back. They put a fake response on here then sent their drug to keep from refunding my money. I can do nothing with their drug with no doctor. They took $299 and $49!

No services were rendered and the cancellation process was super confusing with multiple pop-ups trying to get me to not cancel. Now they won’t refund me my subscription fee of $135. This company is a scam. Stay away!

The call was very helpful in addressing the cost breakdown. The website is very confusing. I paid $49 which I thought was for the 1st month of meds. So in other words it was not made clear to me that the $49, was for the membership only! Then the monthly membership costs drastically increase in future months as does the cost of the medication. I wanted to fully understand where my money was going. The website needs to make ALL the costs apparent, not leave someone feeling like they just fell into a money trap. The call helped me clarify in my mind what was going on.

Smooth process. Great pharmacy and fast shipping. You will pay a monthly membership plus the cost of your medicine