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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Very poor customer service, the only way to comunícate with them is by messaging and the only response I have was that someone will be getting back to me in 1or 2 days, is been almost 2 weeks and nothing!!
Response from ZealthyJun 28, 2024
Hey there Raul, we are so sorry to hear you are feeling this way after using our services. We reviewed your account and see that you are waiting to hear back from your Provider. We have gone ahead and reached out to a Lead Provider requesting them to review your account and answer the question regarding your prescription. We thank you for your patience and want to assure you that a Provider will get back to you within the next business day, at most.
AN
Anthony
Poor Customer Service Experience
I recently moved and immediately updated my address on Zealthy’s website. A week later, Zealthy’s partner pharmacy shipped my medicine, which needs to refrigerated, to my old address. The medicine is in constant short supply, and it was shipped 3 weeks later than scheduled. Neither Zealthy nor their pharmacies provide any heads up before a medication ships, so it’s completely unpredictable. I don’t have any way to get my medication from the old address, and Zealthy is blaming me for this because they’re saying I should have called them in addition to providing them my new address via their website.
Response from ZealthyJun 28, 2024
Hey Anthony! We are so sorry to hear that your order is going to the incorrect address. We want to get your account reviewed right away so we can look into additional options. Please email [email protected] with the email address on your account and the Subject Line "Trustpilot". Once we get your email we will be more than happy to help you further with your order. Thank you!
JA
Jayne A.
You guys are charging me for Counseling…
You guys are charging me for Counseling but Have Never had Counseling. I need to reorder but I dont know how I only have one more week left!
Response from ZealthyJun 28, 2024
Hello Jayne, we are more than happy to help you get your next refill. We do see that you were recently charged your monthly membership fee with us. Your Provider did reach out yesterday with details on your next prescription with us. Please make sure to check out your Zealthy Message Portal for additional details. If there is anything else we can do to help please email [email protected], call us at (877)870-0323, or message us in your Zealthy portal. We look forward to working further with you Jayne!
SC
september C.
Scam
Scam, will not refund me after I paid $300 for nothing. Do not waste your money!!!
Response from ZealthyJun 28, 2024
Hello, September! We sincerely apologize for the inconvenience you experienced with our services. Upon reviewing your account, we have identified the issue causing this review. We are going to be refunding the recent free and have emailed you the refund details. Please feel free to reply to our email with any questions you may have. We are always happy to help!
AD
Aliza D.
Menopause
Going through Menopause No matter how much I worked out, nothing helped until Zealthy and the team helped me kick start my weight loss, and my stomach has flattened greatly. Now my sisters are using Zealthy.
Response from ZealthyJun 28, 2024
Hey Aliza! We are so thrilled to hear that our services are working so great for you, and now your sisters as well. This is wonderful! We are so excited to have you guys as a part of the Zealthy family. Thank you so much for your feedback and we wish you all the best!
SM
Samantha M.
Zealthy is a FRAUD
Zealthy is a FRAUD. Never sent me my first package which I wasn’t even aware that there would be three packages because the way they worded it made it sound like I would get all 3 bottles at the same time.
Anyways even ignoring their confusing words, they still didn’t send me my supposedly first package. So I went to my bank to file a dispute claim and surprise surprise all of a sudden I get a package on my door after I filed that claim. This is so smart of them because now the dispute will likely not go through and I won’t get my money back because they did send me something. They didn’t send everything that I ordered but they still send me something just so the dispute won’t go through. So now I’m still out of my money.
Next thing I did was contact their support to let them know about what’s happening and all they could tell me was “ I’m sorry about the inconvenience. Please know it will not go unheard. If there’s anything else we can help you with please let us know”. This is basically just telling me “you’re on your own now and we’re laughing at you because you will never get what you paid for or your money back”.
So if you learned anything about my review please let it be to not trust this fraud company and just keep your company because honestly even if they did send me my medication I wouldn’t trust it by injecting it to my body. For all I know they could’ve just shipped me water just to get my dispute to not go through.
Hopefully a lot of people can read this review before this gets taken down because I assure you if this company is willing to scam a lot of people of their money, I wouldn’t put it past them to delete negative reviews that shows potential customer what they are really like.
Response from ZealthyJun 28, 2024
Hello Samantha! We apologize for the inconvenience you've experienced with our services. After reviewing your account, we noticed that your order was received on June 7, 2024, and you received the first month's order. In many cases, due to state regulations and pharmacy policies, only one month's supply is sent at a time to ensure the correct dosage and to accommodate any necessary prescription changes. Additionally, this process helps us prevent the medication from expiring within the 90-day prescription time frame.
Your request for the next month was received on 06/20 and has been filled. We are currently awaiting the tracking details. However, as the entire order was disputed, we have asked the pharmacy to halt the shipment. Once the dispute is resolved, we will ensure that you receive the remainder of your order.
We want to assure you that all our medications come from reliable and reputable pharmacies and are safe to use. If you require assistance in receiving the rest of your order, please feel free to reach out to us at [email protected] with the subject line "Trustpilot", and we will be happy to assist you further.
MA
Maria
BEWARE
This company is much more expensive than other companies, which offer the same EXACT service. Beware... they charge a "membership fee" that basically includes nothing (according to them it pays for their "online customer service"), and then charge you for medication separately. Use another service, as their membership combined with the medication results in an excessive cost compared to other providers. MD Exam or Henry Meds are much more reputable.
Response from ZealthyJun 28, 2024
Hello Maria, we are so sorry to hear that we were not able to get you your wanted prescription at a price that worked for you. The Zealthy Weight Loss membership gives you access to an assigned Provider, a Weight Loss Coach, and pays for us to work 1x1 with the pharmacy and your insurance. Non-GLP1 medications are included in the cost of your membership and are shipped directly to your home. However, if you want GLP-1 medication, these are a separate fee, unless bundled together at a lower price. We would love to see if we have any options that can help lower the cost. If you would like additional help please feel free to email [email protected] with the email address on your account and the Subject Line "Trustpilot". We would love to help you further!
AN
ANGELA
Weight loss
I’m on my 5th week of the equivalence of Zepound and losing weight. So far so good. No side effects.
Response from ZealthyJun 27, 2024
Hey Angela! We are so proud of you and your weight loss journey. Congratulations! We are thrilled to hear that everything is going so wonderfully and wish you the absolute best!
